Solutions Engineer

• Mar 2022 - Present

IT Business Analyst

• Apr 2020 - Feb 2022

* Manage the review of business systems and processes, and specify requirements for business improvements Develop project scopes and objectives in alignment with business needs, ensuring feasibility and the engagement of relevant stakeholders * Identify cost effective and practical opportunities to apply technology for improved business outcomes in consultation with affected management and staff * Participate in system selection processes, including generating Request for Proposal (RFP) documentation and vendor scoring templates.

Revenue Business Analyst

• Jun 2019 - Apr 2020

Defined, established and continually improved complex and critical revenue business and system requirements for SA Pathology, to ensure they met the business needs in maximising revenue, reconciliation and allocations. Conducted complex and detailed process design and the development of documentation for business applications and processes, including the development of new systems. Defined, established and continually improved complex and critical revenue business and system requirements for SA Pathology, to ensure they met the business needs in maximising revenue, reconciliation and allocations. Conducted complex and detailed process design and the development of documentation for business applications and processes, including the development of new systems.

Business Analyst

• Jan 2019 - Jun 2019

Contributed to the development of the Project Charter and detailed business requirements for the Medical Officer Professional Development reimbursement claims and leave project. Coordinated user acceptance testing at critical intervals throughout the Oracle upgrade project whilst maintaining strong attention to detail at every stage. Contributed to the development of the Project Charter and detailed business requirements for the Medical Officer Professional Development reimbursement claims and leave project. Coordinated user acceptance testing at critical intervals throughout the Oracle upgrade project whilst maintaining strong attention to detail at every stage.

Senior Project Officer/Business Analyst

• Apr 2018 - Dec 2018

Led, contributed and determined specifications and requirements for new SQL database to manage up to 6,000 CALHN parking permits across three sites.Led the employee data audit and ensured the bona fide data was accurate and staff members workplace arrangements were accurately reflected in the HR system.

Senior Workforce Analyst, Profiling and Planning, new Royal Adelaide Hospital Project

• Oct 2016 - Apr 2018

• Develop strategies and implement local procedures to assist with standardising the collection and provision of data, whilst ensuring data integrity is maintained.• Engage stakeholders to finalise workforce profiles to ensure successful transition to new RAH.• Ensure workforce profiles comply with Enterprise Agreement provisions and current budget constraints.• Provide expert workforce profiling and Complete Human Resource Information System (CHRIS) advice and solutions.• Determine the scope of projects in consultation with key stakeholders.• Design and manage the process to identify up to 2,000 staff transitioning to new RAH, ensuring complex HR and financial systems are updated within tight timeframes.

Workforce Analyst, new Royal Adelaide Hospital Project

• Apr 2015 - Sep 2016

• Extract, compile and report data from a variety of systems that support the work of the new RAH program and Central Adelaide LHN including, but not limited to, CHRIS, Oracle, SHARP, Health-e Workforce Solutions (HWS) and Configuration Engine.• Schedule and audit published reports to ensure timely delivery of accurate data to managers and key stakeholders.• Develop and provide workforce profiles, models and accurate staff lists using information compiled from a variety of sources.• Liaise with customers to understand their information requirements, negotiate timeframes and respond to adhoc and regular reporting requirements.• Interrogate workforce profiling and modelling information to test the integrity of data, troubleshoot and resolve issues.