Kareen Guillaume
Qualified Mental Health Professional (QMHP) at Life Support, LLC- Claim this Profile
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Bio
Experience
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Life Support, LLC
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United States
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Mental Health Care
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1 - 100 Employee
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Qualified Mental Health Professional (QMHP)
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Jan 2015 - Present
Mental Health Skill Building Mental Health Skill Building
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Front Desk Receptionist
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Aug 2011 - May 2013
Maintain student records through retrieval and filing. Answer multichannel phone, screen and direct calls. Maintain communication within the department. Acquire an understanding of the department and institution’s organizational structure in order to greet and direct visitors appropriately. Respond to inquiries from internal and external entities. Maintain student records through retrieval and filing. Answer multichannel phone, screen and direct calls. Maintain communication within the department. Acquire an understanding of the department and institution’s organizational structure in order to greet and direct visitors appropriately. Respond to inquiries from internal and external entities.
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U.S. Census Bureau
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United States
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Government Administration
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700 & Above Employee
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Enumerator
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Apr 2010 - Aug 2010
Successfully gathered essential information from the general population for the completion of the national census. Ensured quality results by carefully interviewing residents, following stringent guidelines, and guaranteeing complete confidentiality.Achieved 100% accuracy and high production rates by correctly maintaining records and upholding all standards.Recognized for strong decision-making skills and ability to produce results without supervision. Successfully gathered essential information from the general population for the completion of the national census. Ensured quality results by carefully interviewing residents, following stringent guidelines, and guaranteeing complete confidentiality.Achieved 100% accuracy and high production rates by correctly maintaining records and upholding all standards.Recognized for strong decision-making skills and ability to produce results without supervision.
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Loan Officer 2007
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Jan 2007 - Mar 2010
Supported loan processing for clients at busy real estate office. Delivered exceptional customer service by identifying client needs and prequalifying borrowers, analyzing loan transaction for approval or denial according to bank guidelines, effectively collaborating with lenders to coordinate closings, maintaining organized computer files, and following up with clients to review overall satisfaction of service.Mortgage Loan Processor 2004 - 2006Played a key role in the successful processing of mortgage loans. Exceeded client expectations by providing expert customer service to new home buyers, aiding clients in resolving credit issues, reviewing output for underwriting, ensuring detailed accuracy, as well as tracking and compiling necessary documentation. Increased company quality and professionalism by supervising and training new loan processors and ensuring consistency.
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Staff Supervisor
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Jan 2000 - Jan 2004
Expertly oversaw personnel and operations for preschool and elementary school at learning center. Managed enrollment, prepared and maintained student records, efficiently delegated responsibilities to staff, handled all billing, oversaw expenditures and budgeting, and coordinated essential parent, orientation, and educational meetings. Expertly oversaw personnel and operations for preschool and elementary school at learning center. Managed enrollment, prepared and maintained student records, efficiently delegated responsibilities to staff, handled all billing, oversaw expenditures and budgeting, and coordinated essential parent, orientation, and educational meetings.
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Administrative Assistant
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May 1997 - Aug 2000
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Education
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CUNY BROOKLYN COLLEGE
Bachelor of Arts (B.A.), Psychology