Experience

BME Group Building & Facilities Management

• Australia
• Real Estate
• 1 - 100 Employee

• Building Manager

  • Apr 2022 - Present

  Building manager assisting in the daily operation of two strata plan complexes in Mascot and Surry hills. Building manager assisting in the daily operation of two strata plan complexes in Mascot and Surry hills.



First Contact

• Australia
• Real Estate
• 100 - 200 Employee

• Head Concierge

  • Apr 2021 - Mar 2022

  Head concierge working as a relief for various sites during covid lockdowns. During this time I was able to secure a full time role at 201 Elizabeth St managing the daily operations of the concierge desk of the building. Head concierge working as a relief for various sites during covid lockdowns. During this time I was able to secure a full time role at 201 Elizabeth St managing the daily operations of the concierge desk of the building.



Scentre Group (Owner and Operator of Westfield in Aus and NZ)

• Service Manager

  • Sep 2018 - Jan 2020

  Overlooked both the concierge and car park operating functions at Westfield Chatswood with maintaining customer experience in the centre. Overlooked both the concierge and car park operating functions at Westfield Chatswood with maintaining customer experience in the centre.


Quest Apartment Hotels
• Australia
• Hospitality
• 300 - 400 Employee
• Room Division Manager

  • May 2016 - Jan 2018


Meriton Suites

• Australia
• Hotels and Motels
• 300 - 400 Employee

• Area Manager

  • Apr 2015 - Dec 2015

  Area housekeeping manager overlooking properties across Sydney CBD and Parramatta. Included project management for installing new property management system across the Meriton hotel network.

• Front Office Manager

  • Jun 2014 - Apr 2015

  Overlooked the front office operations of Meriton Kent St Sydney. 1st front office manager hired for the company to set example for the company at the time. After this short period managing the front desk, I was promoted to Area Housekeeping manager.



Four Seasons Hotels and Resorts

• Canada
• Hospitality
• 700 & Above Employee

• Varied roles in front office management

  • Oct 2011 - Jul 2014

  Roles included Guest services supervisor, Assistant housekeeping manager and Assistant front office manager during my time at Four Seasons Hotel Sydney. During this time I was awarded Manager of the quarter twice in 2012 and 2013. Roles included Guest services supervisor, Assistant housekeeping manager and Assistant front office manager during my time at Four Seasons Hotel Sydney. During this time I was awarded Manager of the quarter twice in 2012 and 2013.



Shangri-La Hotels and Resorts 18

• United States
• Chemical Manufacturing
• 1 - 100 Employee

• Varied roles in front office

  • Sep 2009 - Oct 2011

  I started my internship in hotels with Shangri la hotel Sydney. My first roles was as a bellman, progressed to bell captain and then began multi department roles including time in the horizon club, front desk, valet and door man roles. I started my internship in hotels with Shangri la hotel Sydney. My first roles was as a bellman, progressed to bell captain and then began multi department roles including time in the horizon club, front desk, valet and door man roles.