Experience

Dataflow

• Software Development
• 1 - 100 Employee

• Final quality associate

  • May 2022 - Present



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Dec 2019 - May 2022



Raya CX

• Egypt
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative (Etisalat UAE )

  • May 2018 - Nov 2019



Almuftah Group Qatar

• Qatar
• Manufacturing
• 400 - 500 Employee

• Central procurement officer

  • Jun 2011 - Dec 2017

  • Review procurement requests for operations/projects from site engineers and product supervisors of various divisions and prepare tender/RFP/RFQ documents. • Manage the entire process from selection of vendors, request for quotes, technical and commercial bid evaluation, negotiation of prices, payment terms and delivery terms with suppliers to issue of purchase orders to suppliers. • Liaise and follow up with vendors to ensure on time deliveries of goods/products against purchase orders adhering to quantity, specifications and quality requirements. • Coordinate with stores departments end users in accounting for all incoming suppliers, verify and process suppliers’ invoices and liaise with the accounts department for release of payment to suppliers as per purchase order terms. • Maintain the documentation related to central procurement including ensuring accuracy of purchase files and updating of information on all activities up to close-out of the purchase order in the ERP database. • Monitor market developments including price fluctuations of various product categories and execute action plans to achieve the best prices for company purchases. • Evaluate vendor performance and scout the market for identifying and acquiring new reliable and resourceful vendors enabling cost effective procurement of all requirements. • Build and sustain productive value added relations with all vendors and suppliers through fair and equitable dealings and prompt resolution of issues. • Develop, implement and update policies, procedures forms and templates essential for smooth and efficient functioning of the procurement function. • Prepare and submit periodic detailed reports to the management on progress and status of ongoing procurement activities, market feedback and highlight areas of concern. Show less



Community, Economic Trading Co.

• cairo

• Junior Procurement officer

  • Jun 2007 - May 2011

  Key Responsibilities: • Reported to the Senior Procurement Officer and dealt with the assigned procurement cases ensuring cost effective purchase and supply meeting company objectives. • Participated in the process of requisition of bids from vendors, evaluation of bids and preparation of bid comparative analysis and placed orders on suppliers as approved by the management. • Reviewed and verified all purchase orders before release to suppliers and confirmed correctness related to material description and specifications, quantity, price, delivery schedule and payment terms. • Coordinated with suppliers and followed up to assure on time in full deliveries of materials as per the purchase order and liaised with stores department for accounting of all deliveries. • Verified and processed invoices submitted by suppliers and coordinated with the accounts department to release payments as per the order terms and conditions. • Monitored status of all pending purchase orders and identified potential risks related to delays and disruptions and alerted management for corrective actions. • Supported senior procurement officer in conducting periodic evaluation of supplier performance with regards to delivery, cost, quality and service and execution of action plans to maintain vendor performance standards. Show less