Kareem Mahmoud
Dispatcher And Customer Service Supervisor at DINE IN- Claim this Profile
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Arabic Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Verified International Academic Qualifications
World Education ServicesJun, 2022- Oct, 2024 -
Professional Financial accountant
Cairo UniversityMay, 2016- Oct, 2024
Experience
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DINE IN
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Bahrain
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Food and Beverage Services
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1 - 100 Employee
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Dispatcher And Customer Service Supervisor
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Oct 2020 - Present
- Handle the all customer’s issues with the customer service team. - Deal with the restaurant operation issues and sort it out. - Deal with the office team dispatchers, drivers and the technical team. - Handle the communications with the technical support and solve all the technical issues. - Handle all the financial integration with Pay GCC and Credi-Max and setup software. - Reasonable for all Logistics operation and Drivers training. - Check the menus that has been updated with the restaurants support team and make sure every is working without any mistakes. - Reporting to the management team with daily weekly and monthly reports about sales vendor’s agent and drivers. Show less
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Delivery Hero
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Canada
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Truck Transportation
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Customer Service Specialist
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Nov 2018 - Oct 2020
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DNS
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India
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Computer Networking
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Logistics Coordinator
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May 2018 - Oct 2018
follow up with the shipping products till arrived to Bahrain store and distribution products to all suppliers making new plan for inventory follow up with the Purchase orders follow up with the shipping products till arrived to Bahrain store and distribution products to all suppliers making new plan for inventory follow up with the Purchase orders
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Vodafone
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United Kingdom
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Telecommunications
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700 & Above Employee
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Call Center Specialist
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Mar 2016 - Jun 2017
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KFC
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United States
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Restaurants
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700 & Above Employee
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Assistant Manager
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Nov 2015 - Dec 2016
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Call Center Representative
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Oct 2014 - Oct 2015
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Education
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Ain Shams University
Bachelor's degree, Accounting and Finance