Business Partner

• Mar 2023 - Present

Sales Support Manager

• Feb 2022 - Mar 2023

Regional Sales Operations Manager

• Dec 2020 - Nov 2021

Sales Operations Lead

• Sep 2020 - Dec 2020

Eats Inside Sales Senior Team Lead - MEA | Lisbon Sales Hub

• Jun 2019 - Jun 2020

- Responsible for managing MEA Eats Team Leads, and developing them into talented people/sales managers - Working on complex Eats market launch, expansion and Inbound & Outbound campaigns that cover UAE, KSA & South Africa - Managing Inbound, Outbound & Whatsapp sales channels to enrich the restaurant partners acquisition of +300 restaurants monthly - Working closely with the central SalesOps Lead & Head of sales to build, optimize and scale sales processes and tools across the region

Eats Inside Sales Team Lead - MEA | Uber Eats

• Jun 2018 - Jun 2020

- Lead a team of +30 Inside sales reps that covers Egypt, South Africa, Saudi Arabia and the UAE - Responsible for sales KPIs, people development and hands-on support on complex deals - Partner with regional onboarding manager to smoothly activate the best restaurants in the region - Responsible for setting performance KPIs for the restaurant partnership representatives, A/B testing for different tools and workflows

Driver Funnel Support Lead

• Aug 2017 - Jun 2018

- Manage, train and develop a team of driver supply & acquisition specialists that covers UAE, KSA & South Africa - Analyze trends in the driver funnel to spot our greatest opportunities for improvement - Design and manage experiments and processes related to the driver- partners funnel and supply - Work with the driver funnel central team to build and roll out projects that help increasing our driver Supply, and reduce the churn levels

Operations Specialist

• Nov 2016 - Aug 2017

Community Support Representative

• Apr 2016 - Nov 2016

Technical Sales Specialist

• Dec 2014 - May 2015

Apple Sales Professional

• May 2013 - Feb 2014

Software Help Desk

• Jul 2010 - May 2013