Experience

Jobest

• Egypt
• 1 - 100 Employee

• Organizational Development Manager

  • Oct 2023 - 3 months

• Principal Human Resources Consultant

  • Jul 2020 - 3 years 6 months

  Cairo, Egypt - Assess and diagnose clients' needs, and present different solutions that fit their requirements. - Work with the BD team to develop technical and commercial proposals that address clients' requirements and offer solutions. - Participate in meetings, development of proposals and other efforts related to Human Capital - Assist in creating work plans, pricing estimates, and risk assessments for opportunities - Participate in our business development process as a subject matter… Show more - Assess and diagnose clients' needs, and present different solutions that fit their requirements. - Work with the BD team to develop technical and commercial proposals that address clients' requirements and offer solutions. - Participate in meetings, development of proposals and other efforts related to Human Capital - Assist in creating work plans, pricing estimates, and risk assessments for opportunities - Participate in our business development process as a subject matter expert - Actively build a professional network and affiliate network in the local community - Manage the full cycle of HR projects from the project plan until the deliverable. - Lead, design and deliver enterprise-wide programs across the talent management lifecycle by setting the strategy and overseeing the day-to-day execution of capabilities such as performance management, compensation and benefits, employee relations, competencies framework, onboarding and offboarding, Employee engagement and talent planning) - Apply change management processes/tools to develop and implement effective change management strategies and plans that maximize employee adoption, improve organization performance, and increase operational efficiencies. - Build relationships with and influence our key partners and stakeholders to gain buy-in for your vision, collaborating to cocreate programs that address the company’s most pressing talent needs. - Shows initiative and proactively acts on compliance updates and strategic matters ensuring alignment with client culture and business priorities. - Assist with recruitment efforts, work closely with internal recruiters on filling our client's hiring needs and manage the full cycle of recruitment and selection.

• Human Resources Consultant

  • Nov 2017 - Jul 2020



HR Winners

• Egypt
• Business Consulting and Services
• 1 - 100 Employee

• Freelance HR Trainer

  • Apr 2022 - 1 year 9 months

  Cairo, Egypt - Conduct targeted training to HR seekers helping them strengthen their knowledge and area of expertise - Selecting or creating appropriate learning materials for instructional purposes - Monitoring the effectiveness of training materials - Assessing the weaknesses and strengths of the training program and adjust refinements to leverage the outcomes



Lakaz Mama | Taste Paradise

• Australia
• Food and Beverage Services
• 1 - 100 Employee

• Human Resources Consultant

  • May 2023 - Oct 2023

  Australia



Catalyst Central

• Australia
• Human Resources Services
• 1 - 100 Employee

• Freelance HR Consultant

  • Apr 2023 - Sep 2023

  Australia Support to complete HR documents throughout the employee life-cycle and within each Strategic HR Pillar.



JICO

• Egypt
• Food and Beverage Services
• 1 - 100 Employee

• Human Resources Business Partner

  • Nov 2015 - Oct 2016

  Cairo, Egypt - Implements human resources programs by providing HRM services including talent acquisition, employment processing, training and development, payroll processing and designing the organization context and structure. - Plan, develop and implement strategy for HR department (including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, succession planning, performance appraisals, job… Show more - Implements human resources programs by providing HRM services including talent acquisition, employment processing, training and development, payroll processing and designing the organization context and structure. - Plan, develop and implement strategy for HR department (including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, succession planning, performance appraisals, job evaluation and grading using point method. - Monitored and evaluated OD programs to align with strategic, departmental goals such as employee’s satisfaction, retention and engagement. - Leveraged 360 assessments from executive leadership to improve organizational leadership alignment. - Dispense Coaching and training to the front line team leaders regarding managing people, and managing employees performance - Maintained employee-related databases. and prepare reports that will be necessary to carry out the functions of the department, also presenting periodic reports for management. Show less



Majorel

• Luxembourg
• Outsourcing/Offshoring
• 700 & Above Employee

• Training Specialist - Offshore accounts

  • 2014 - 2015

  - Conduct orientation package, customer service and technical training. - Assessing the agents before login then reporting agents’ results and performance after the class. - Creating and conducting development sessions for different non-technical topics for current employees. - Communicating proactively and directly with the clients if present at the company’s premises demonstrating respectful, professional and appropriate manner. - Possessed exclusively managing the offshore… Show more - Conduct orientation package, customer service and technical training. - Assessing the agents before login then reporting agents’ results and performance after the class. - Creating and conducting development sessions for different non-technical topics for current employees. - Communicating proactively and directly with the clients if present at the company’s premises demonstrating respectful, professional and appropriate manner. - Possessed exclusively managing the offshore English speaking accounts. Show less



Mantrac Group

• United Arab Emirates
• Machinery Manufacturing
• 400 - 500 Employee

• Operation Support Trainer

  • 2014 - 2015



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Technical Support Specialist

  • 2013 - 2014



Raya CX

• Egypt
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Specialist

  • Dec 2012 - May 2013