KARATPETCH KHANERNGPHIAN
Omni Channel Executive at SCG Packaging- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
ภาษาไทย Native or bilingual proficiency
-
ภาษาอังกฤษ Professional working proficiency
Topline Score
Bio
Experience
-
SCG Packaging
-
Packaging and Containers Manufacturing
-
1 - 100 Employee
-
Omni Channel Executive
-
Apr 2022 - Present
• A member in new business team to develop e-commerce website (packaging) and be a main admin website to operate back-end for setting function such as promotion campaign and marketing contents • Create and optimize campaign sales promotion on website • Collaborate with developing team for UX/UI design and customer journey include other function for support customer on website • Take care of sales target start from 0 THB to 4 MB (est. end 2022) then now 10 MB in 2023 • Manage social media content and optimize online campaign in Facebook for increase follower and drive sales and visitor to website by cooperate with agency company • Optimize and monitoring SEM/ SEO and website optimization with agency • Manage blog content and video on website • Monitoring stock and cooperate with support team and logistics partner • Manage internal event and external PR (contact with influencer page) for increase brand awareness and website visitor • Outsourcing new product from supplier in Thailand on food packaging category and others for sell on website to increase sales volume and visitors Show less
-
-
-
Thai Containers Group Co., Ltd.
-
Packaging & Containers
-
1 - 100 Employee
-
-
Jan 2021 - Apr 2022
• Create new business model to expand market in SMEs segment (Own brand postal carton)• increase sale volume in SMEs segment growth 20% in 2021 (closed 30 new customers)• Finding packaging demand for SMEs such as digital print box and non-box to support SMEs segment• Main member for agile team for fruit packaging box for SMEs• Create new product for support B2C and SMEs such as diecut box with no print and standard fruit box size• Cooperate with trading team and supplier for support packaging which company cannot make it such as small lot size to support SMEs• Calculate cost for new product and launch on both online and offline channel• Create campaign for SMEs to increase sales growth ex. SMEs design consult via online meeting Show less
-
-
-
Oct 2019 - Jan 2021
• Be a branding communication for small brand in company• Responsible for communication campaign both online and offline channel such as PR news and create campaign sales promotion for increase sales volume• Manage social media content in Facebook, Instagram and Line OA for small brand in company by cooperate with freelance agency and agency company• Optimize online campaign in social media and conversational commerce for increase follower and sales from online channel (maximum sales volumn is 1MB was achieved)• A team member to developed own brand e-commere website platfom• Optimize and monitoring SEM in google with agency• Monthly presentation to management team on e-commerce movement and key implications• Create new business model to expand market in retail market in Thailand by luanch 'Franchise Shop' (postal box and packaging accessaries) (closed 1 shop and 8 official dealer) Show less
-
-
-
Feb 2017 - Oct 2019
• Develop and manage sales and marketing campaign for B2B E-commerce business both in Thailand and upcountry (Vietnam and Indonesia)• Contribute and be a main PIC to increase sales volume from B2B e-commerce business especially in Logistic provider, Marketplace and Brand Owner (close sales at least 10 customers)• Finding packaging demand for e-commerce market both carton box and non box• Have experience in trading plastic courier bag from china for support logistic provider customer.• Be the first one who import plastic courier bag to support e-commerce customer in company• Explore and analyze e-commerce market data about demand and supply• Take care customer both B2B and B2C • A team member (3 members) who develope the first postal carton and packaging accessaries shop for B2C open shop at Chatujak and still continue business• Be a representative in an e-commerce events and exhibitions such as E-biz, SME Expo, Cosmex and join ETDA exhibition Show less
-
-
-
May 2013 - Jan 2017
• Take care of existing 15-20 customer on hand in Instant Food Noodle and Plastic Industry for maintain or improve sale target and relationship.• Identify potential customers in eastern area (Chonburi, Rayong) and develop a business development plan to reach them (close sales from 5 new customer)• Monitor competitor in the market for impprove our products and services• Mostly achieved sale target every month and recovery growth sales from customer in plastic industry 100% after lost sales in 2012• Respond promptly to customer inquiries• Handle and resolve customer complaints• Communicate and coordinate with internal departments • Take minutes of Sales Team meeting at the end of the month• Be a representative in an events and exhibitions such as thaiflex, cosmex and many packaging exhibitions internal• Take a role in planning activities and developing for CSR and CRM every year such as thank you party to customer Show less
-
-
-
Thai Orix Leasing Co.,Ltd
-
555 Rasa Tower 2 Paholyothin Rd., Chatuchak Bangkok Thailand 10700
-
Marketing Officer
-
Apr 2011 - Apr 2013
• Explore and telesales potential customers at least 200 customers • Achieved new customer target KPI every year • Response to customer inquiry including prepare a quotations • Follow up and solve customer's problems and their complaints by cooperate with other department and negotiate with customer • Analyze customer financial • Explore and telesales potential customers at least 200 customers • Achieved new customer target KPI every year • Response to customer inquiry including prepare a quotations • Follow up and solve customer's problems and their complaints by cooperate with other department and negotiate with customer • Analyze customer financial
-
-
Education
-
Kasetsart University
Bachelor of Arts (B.A.), Social Science -
Triamudomsuksa School
High School, Math-Arts