Experience

Masters Support Tech Pvt. Ltd.

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Head Of Information Technology Department

  • May 2016 - Present



Ktech IT Services

• Owner

  • May 2014 - Present



TCS iON

• CRM Project Head

  • Apr 2014 - May 2016



Ace Healthways Pvt.Ltd.

• Assistant Manager, IT

  • Mar 2011 - Apr 2014

  Manage information technology and computer systemsPlan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP).Develop and implement policies and procedures for electronic data processing and computer systems operations and development.Meet with managers to discuss system requirements, specifications, costs and timelines.Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems.Control the computer systems budgets and expenditures.Ensure technology is accessible and equipped with current hardware and software Main ActivitiesTroubleshoot hardware, software and network operating systemProvide orientation to new users of existing technologyTrain staff about potential uses of existing technologyTrain staff about new and potential useProvide individual training and support on requestProvide recommendations about accessing information and supportMaintain current and accurate inventory of technology hardware, software and resourcesMonitor and maintain technology to ensure maximum access Main ActivitiesTroubleshoot all technology issuesMaintain log and/or list of required repairs and maintenanceMake recommendations about purchase of technology resourcesResearch current and potential resources and servicesProvide network access to all staffInstall work stationsConnect and set up hardwareLoad all required softwareProvide network accounts and passwords as requiredMonitor security of all technologyInstall and maintain Foolproof and passwordsInput and maintain IP addressesAdvise staff of security breach and/or change in password or security statusEnsure installation of lock out programsIdentify and prepare hardware for disposal when appropriateEnsure hardware is stripped and secured before disposal



Amritsar Improvement Trust

• IT Head

  • Apr 2004 - Jun 2007