Experience

Bug Hunters

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• QA Manager | SDET | Automation Engineer

  • Dec 2015 - Present



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Knowledge Management Analyst

  • Nov 2013 - Nov 2021

  - Managing Knowledge Repository. - Suggesting process improvements to the client. - Involved in workshops / training / presentations. - Involvement in Process improvement with PM's, SMEs, SDM. - Designing Kana docs in Knowledge Designer. - Managing Knowledge Repository. - Suggesting process improvements to the client. - Involved in workshops / training / presentations. - Involvement in Process improvement with PM's, SMEs, SDM. - Designing Kana docs in Knowledge Designer.



e-Centric Solutions Pvt. Lt

• New Delhi Area, India

• Senior Business Analyst

  • Feb 2013 - Oct 2013

   Understanding client requirements & project functionalities.  Creating of functional specifications, business requirements analysis, flowcharts and process maps.  Involved in workshops / training / presentations.  Sessions with PM and other stakeholders for high level requirements  Assisting in the preparation of user and system test plans.  Managing client requirements and delivering optimal solutions within the constraint of time/cost exceeding customer expectations.  Designing pages & database tables as per requirement.  Suggesting process improvements to the client • Created UML diagrams such as use case diagrams, activity diagrams, and sequence diagrams. • Creation of Cross Functional Diagrams. • Creation of Flow diagrams, Wire Frames, Dynamic Web Layouts using Axure RP PRO. • Preparation of ER diagrams and other Process flow Diagrams in Microsoft Visio Show less



IT Consulting

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Business Analyst

  • Oct 2010 - Jan 2013

  • Gathered business requirement for Data Migration from several ministries of India Front office legacy systems to various Best of Bread (BoB) applications. • Documentation/Content Writing for Project e-GOV, Government of India. • Giving Training to team members about the new updates in Software. • Giving Presentation to the staff (Including IAS officers) of the respective Departments • Coding (in programming i.e. HTML, JavaScript). • Manual Testing of Software and preparing test cases. • Preparing Help Videos through Adobe Captivate and Adobe Presenter. • Managing/Coordinating team (8-10 members) at site (i.e. NIC, DAR&PG, DOP&T). • Requirement gathering and prepared business requirement documents (BRD). • Created UML diagrams such as use case diagrams, activity diagrams, and sequence diagrams. • Creation of Cross Functional Diagrams. • Creation of Flow diagrams, Wire Frames, Dynamic Web Layouts using Axure RP PRO. Show less



iQor

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Analyst

  • May 2009 - Sep 2010

   Understanding client requirements & project functionalities  Co-coordinating with Collection Team and Avp’s to attain maximum output  Preparing Presentations and introducing new methodologies to enhance ongoing Process  Understanding client requirements & project functionalities  Co-coordinating with Collection Team and Avp’s to attain maximum output  Preparing Presentations and introducing new methodologies to enhance ongoing Process