Experience

GMS Consulting Srl

• Business Consulting and Services
• 1 - 100 Employee

• Client Relationship Manager

  • Sep 2011 - Present

  Strong knowledge of staffing and human resources including all aspects of a full life cycle hiring process on various technologies and levels. Highly motivated, team-oriented, and multi-tasked professional with good communication, relationship management, problem-solving and negotiation skills. Specialties * Staffing, Recruiting, Talent Management, Relationship Management and Social Networking. * Assist with managing the full-cycle recruitment process (i.e. sourcing, phone screens, offers, tracking, onboarding, etc.) * Increased time-to-market recruiting cycle by being proactive in determining key logistical plans and decision makers Show less



HCLTech

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Team Leader

  • Aug 2005 - Aug 2011

  - Strong Operations management experience. - Service Delivery management experience. - Client relationship management for multi-national clients. - Process Transitioning experience of technical voice, technical non voice and back-office processes. Specialties Operations management, Service Management, Performance management, Process Transitioning, Customer facing roles, People management, Six Sigma (Green Belt) trained - Strong Operations management experience. - Service Delivery management experience. - Client relationship management for multi-national clients. - Process Transitioning experience of technical voice, technical non voice and back-office processes. Specialties Operations management, Service Management, Performance management, Process Transitioning, Customer facing roles, People management, Six Sigma (Green Belt) trained