Information Technology Consultant

• Nov 2022 - Present

IT Consultant

• Apr 2022 - Nov 2022

Manage information technology and computer systems Plan, organize, control and evaluate IT and electronic data operations Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance Design, develop, implement and coordinate systems, policies and procedures Ensure security of data, network access and backup systems Act in alignment with user needs and system functionality to contribute to organizational policy Identify problematic areas and implement strategic solutions in time Audit systems and assess their outcomes Preserve assets, information security and control structures Handle annual budget and ensure cost effectiveness Running regular checks on network and data security Identifying and acting on opportunities to improve and update software and systems Developing and implementing IT policy and best practice guides for the organization Designing training programs and workshops for staff Conducting regular system audits Running and sharing regular operation system reports with senior staff Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages Managing and reporting on allocation of IT budget Providing direction for IT team members Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs Creating rational strategies for upgrading the company’s network software whenever a new update is available Constructing and implementing plans to ensure the company’s network continues to operate smoothly IN the event of a problem Staying up to date with new network technology and reporting this information to the executive team each quarter Working closely with other department Managers to assess the growth needs and maintenance of the company’s network Show less

ICT Manager

• Mar 2022 - Nov 2022

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Own projects, solutions, and key responsibilities within a larger business initiative Handle business-critical IT tasks and systems administration Research and evaluate emerging technologies, hardware, and software Track and maintain hardware and software inventory Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions Continuously analyze current process, technologies, and vendors to identify areas of improvement Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs Train employees on both software and hardware, troubleshoot, and provide technical support when needed Develop and execute disaster procedures, and maintain data backups Continuously optimize our websites for performance, speed, and security. Troubleshoot and debug WordPress sites and web applications. Develop and implement highly optimized and customizable WordPress sites, themes, plugins, custom post types, page templates, widgets, content blocks, etc. based on developer-ready Adobe XD file Show less

IT Manager

• Jul 2016 - Feb 2022

• Programming and installation cameras • Programming and installation IP central with IP phone • Installation Infrastructure arrangement cabling and network cabinet, • Preparing and formatting all server system and dealing with server problems • Dealing with all the end-user problems. and resolve network problems • Troubleshooting remotely with Team Viewer and Any Desk programs • Managed network & and system performance, conducting troubleshooting, security patching and maintenance, • Oversaw IT department operations and training. • maximize development efficiencies and resolve technology issues. • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications. • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs. • Built, customized and repaired technology based on staff requests. • Demonstrated familiarity with latest hardware, software and networking technology, as well as industry trends_ • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions. • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes. • Monitored network hardware operations to evaluate proper configuration_ • Designed and evaluated WAN and LAN connectivity technologies. • Worked flexible hours; night, weekend, and holiday shifting. Show less

IT Technician & Networking

• Apr 2010 - Nov 2015

Installing and configuring computer hardware, software, systems, networks, printers and scanners, - Planning and undertaking scheduled maintenance upgrades. - Talking to clients and computer users to determine the nature of problems. - Responding to breakdowns. - Investigating, diagnosing and solving computer software and hardware faults. - Repairing equipment and replacing parts. - Agreeing on timescales. - Maintaining records of software licenses. - Managing stocks of equipment, consumables and other supplies Show less