Karam Kazak
Technical Support Engineer at Commercial Bank of Syria CBS-Bank- Claim this Profile
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Arabic Native or bilingual proficiency
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English Full professional proficiency
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French Elementary proficiency
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German Elementary proficiency
Topline Score
Bio
Experience
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Commercial Bank of Syria CBS-Bank
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Banking
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1 - 100 Employee
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Technical Support Engineer
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Aug 2018 - Present
- Ensuring the work of servers and Internet network around the clock. - Providing maintenance services and following-up ATMs. - Offering hardware and software computer maintenance. - Installing the necessary programs for workstations. - Following-up the work network of the bank and doing periodic maintenance. - Ensuring the work of servers and Internet network around the clock. - Providing maintenance services and following-up ATMs. - Offering hardware and software computer maintenance. - Installing the necessary programs for workstations. - Following-up the work network of the bank and doing periodic maintenance.
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Source Code
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Syrian Arab Republic
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support Engineer
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Aug 2022 - Present
- Supervisor of the project of installing GPS tracking systems for vehicles at the level of Latakia Governorate in Syria. - Monitoring the operation of the tracking devices and finding solutions to the technical problems that are encountered. - Drawing tracks for the vehicles according to their respective routes. - Communicate with government agencies to monitor the work of the mechanisms and prepare the necessary reports. - Supervisor of the project of installing GPS tracking systems for vehicles at the level of Latakia Governorate in Syria. - Monitoring the operation of the tracking devices and finding solutions to the technical problems that are encountered. - Drawing tracks for the vehicles according to their respective routes. - Communicate with government agencies to monitor the work of the mechanisms and prepare the necessary reports.
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Al-Nidal Exchange Company
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Latakia, Syria
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System Administrator
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Nov 2017 - Mar 2021
- Responsible for the Server and the Local Network of the Company. - Connecting the Company with Branches and other internal and external companies. - Link the Company with the Central Bank of Syria via Leased Circuits. - Perform Data Backup. - Maintenance of Computers, Printers and Fax machines. - Preparation of Daily Currency Exchange Bulletin. - Responsible for the Server and the Local Network of the Company. - Connecting the Company with Branches and other internal and external companies. - Link the Company with the Central Bank of Syria via Leased Circuits. - Perform Data Backup. - Maintenance of Computers, Printers and Fax machines. - Preparation of Daily Currency Exchange Bulletin.
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Al-Manara Management Information System LLC
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Latakia, Syria
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Technical Support Officer
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May 2017 - Nov 2019
- Follow up on clients' problems, provide technical advice and solutions appropriate to their needs. - Work on problems analysis to find appropriate technical solutions. - Provide the technical support as managing servers, controlling and securing the network. - Improving the performance of devices, operation systems, printers and various programs. - Follow up on clients' problems, provide technical advice and solutions appropriate to their needs. - Work on problems analysis to find appropriate technical solutions. - Provide the technical support as managing servers, controlling and securing the network. - Improving the performance of devices, operation systems, printers and various programs.
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Taif Academy for Technical and Vocational Training
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Latakia, Syria
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Programmer
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Nov 2015 - Mar 2016
- Administrator of e-commerce website. - Applied techniques & methodologies for Data Mining within it. - Led to increase sales ratio by 45%. - Used ASP.NET & SQL Server Management. - Administrator of e-commerce website. - Applied techniques & methodologies for Data Mining within it. - Led to increase sales ratio by 45%. - Used ASP.NET & SQL Server Management.
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Education
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Syrian Virtual University SVU
Master's Degree in Web Sciences, Computer Sciences -
Tishreen University
Bachelor's Degree in Electronic Engineering, Computers and Automatic Control Engineering -
Directorate of Education in Latakia Governorate
Certificate of High School Education, Scientific Section of High School Education