Karam Kazak

Technical Support Engineer at Commercial Bank of Syria CBS-Bank
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Contact Information
us****@****om
(386) 825-5501
Location
Latakia Governorate, Syria, SY
Languages
  • Arabic Native or bilingual proficiency
  • English Full professional proficiency
  • French Elementary proficiency
  • German Elementary proficiency

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Experience

    • Banking
    • 1 - 100 Employee
    • Technical Support Engineer
      • Aug 2018 - Present

      - Ensuring the work of servers and Internet network around the clock. - Providing maintenance services and following-up ATMs. - Offering hardware and software computer maintenance. - Installing the necessary programs for workstations. - Following-up the work network of the bank and doing periodic maintenance. - Ensuring the work of servers and Internet network around the clock. - Providing maintenance services and following-up ATMs. - Offering hardware and software computer maintenance. - Installing the necessary programs for workstations. - Following-up the work network of the bank and doing periodic maintenance.

    • Syrian Arab Republic
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Engineer
      • Aug 2022 - Present

      - Supervisor of the project of installing GPS tracking systems for vehicles at the level of Latakia Governorate in Syria. - Monitoring the operation of the tracking devices and finding solutions to the technical problems that are encountered. - Drawing tracks for the vehicles according to their respective routes. - Communicate with government agencies to monitor the work of the mechanisms and prepare the necessary reports. - Supervisor of the project of installing GPS tracking systems for vehicles at the level of Latakia Governorate in Syria. - Monitoring the operation of the tracking devices and finding solutions to the technical problems that are encountered. - Drawing tracks for the vehicles according to their respective routes. - Communicate with government agencies to monitor the work of the mechanisms and prepare the necessary reports.

    • System Administrator
      • Nov 2017 - Mar 2021

      - Responsible for the Server and the Local Network of the Company. - Connecting the Company with Branches and other internal and external companies. - Link the Company with the Central Bank of Syria via Leased Circuits. - Perform Data Backup. - Maintenance of Computers, Printers and Fax machines. - Preparation of Daily Currency Exchange Bulletin. - Responsible for the Server and the Local Network of the Company. - Connecting the Company with Branches and other internal and external companies. - Link the Company with the Central Bank of Syria via Leased Circuits. - Perform Data Backup. - Maintenance of Computers, Printers and Fax machines. - Preparation of Daily Currency Exchange Bulletin.

    • Technical Support Officer
      • May 2017 - Nov 2019

      - Follow up on clients' problems, provide technical advice and solutions appropriate to their needs. - Work on problems analysis to find appropriate technical solutions. - Provide the technical support as managing servers, controlling and securing the network. - Improving the performance of devices, operation systems, printers and various programs. - Follow up on clients' problems, provide technical advice and solutions appropriate to their needs. - Work on problems analysis to find appropriate technical solutions. - Provide the technical support as managing servers, controlling and securing the network. - Improving the performance of devices, operation systems, printers and various programs.

    • Programmer
      • Nov 2015 - Mar 2016

      - Administrator of e-commerce website. - Applied techniques & methodologies for Data Mining within it. - Led to increase sales ratio by 45%. - Used ASP.NET & SQL Server Management. - Administrator of e-commerce website. - Applied techniques & methodologies for Data Mining within it. - Led to increase sales ratio by 45%. - Used ASP.NET & SQL Server Management.

Education

  • Syrian Virtual University SVU
    Master's Degree in Web Sciences, Computer Sciences
    2019 - 2022
  • Tishreen University
    Bachelor's Degree in Electronic Engineering, Computers and Automatic Control Engineering
    2010 - 2016
  • Directorate of Education in Latakia Governorate
    Certificate of High School Education, Scientific Section of High School Education
    2007 - 2010

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