Experience

Rochester College

• ACE Tutor

  -Help students understand math concepts in algebra -Assist students in organization of thoughts for essays and edit completed assignments for spelling and grammar errors. -Lead study groups for basic biology and chemistry classes, including preparing review material -Help students understand math concepts in algebra -Assist students in organization of thoughts for essays and edit completed assignments for spelling and grammar errors. -Lead study groups for basic biology and chemistry classes, including preparing review material



Beaumont Health System

• Assistant Supervisor

  • Feb 2014 - Present

  Provide afternoon supervisory support to all registration sites within Beaumont Hospital, Troy, and five satellite locations consisting of 130+ employees in emergency, outpatient, and bed management areas. Act as in-house resource for any registration concerns during afternoon hours, resolving difficult situations with patients, other departments, or registration software Responsible for biweekly payroll accounting for all 130+ registration employees Assist with interviewing, new hire selection, and training process for open positions Assume acting supervisor roll when direct supervisor takes leave, taking over responsibility for scheduling employees, corrective action, process flow creation, and patient satisfaction scores Show less