Experience

Innovation Group South Africa

• South Africa
• Outsourcing and Offshoring Consulting
• 400 - 500 Employee

• Claims Team Manager

  • Dec 2018 - Present

  Manage a team of claims consultants. Establish and maintain positive stakeholder and internal partner relations. Monitor and review individual and team performance, to align with departmental targets. Handle complaints in an efficient, effective, and professional manner. Create a conducive working environment and a culture that aligns to the organizational values Manage a team of claims consultants. Establish and maintain positive stakeholder and internal partner relations. Monitor and review individual and team performance, to align with departmental targets. Handle complaints in an efficient, effective, and professional manner. Create a conducive working environment and a culture that aligns to the organizational values



MiWay Insurance Limited

• South Africa
• Financial Services
• 700 & Above Employee

• Non-Motor Claims Investigator

  • Oct 2017 - Nov 2018

  Investigate and validate the claims to minimize leakages, and making sure that only valid claims are settled. Investigate and validate the claims to minimize leakages, and making sure that only valid claims are settled.