Senior Human Resources Associate

• Jul 2022 - Present

Administrative Assistant

• Oct 2021 - Jul 2022

Provide reporting for units per hour for all tire production activities as well as efficiency scoring for tire and mixing plants. Carry out daily and weekly work schedule adjustments, postings, and communications. Act as employee liaison including merit program facilitator. Specially selected as responsible developer for data gathering and analytics (using PowerBI) for HR purposes- specifically attraction and retention. Assist in daily employee timekeeping and cost center updates.

Independent Beauty Consultant

• Sep 2014 - Present

Independent Professional Image and Beauty Consultant currently in the South Bend/Mishawaka area. Love this amazing company and the opportunities it gives for flexibility, leadership, continuing education, and financial gain. Growing my personal team of Consultants and moving forward in leadership. Independent Professional Image and Beauty Consultant currently in the South Bend/Mishawaka area. Love this amazing company and the opportunities it gives for flexibility, leadership, continuing education, and financial gain. Growing my personal team of Consultants and moving forward in leadership.

Mortgage Direct Support Agent

• Aug 2021 - Oct 2021

Provided telephone support to current and prospective members regarding home mortgage questions, concerns, and rates using the organization’s training in addition to previous experience as assistant to mortgage broker and personal knowledge as a home buyer/seller. Routed telephone and email leads to the appropriate agent based on established protocols. Researched competitor’s rates and prepared comparisons to VP for market adjustments. Systems used for these activities: Finastra’s Mortgagebot… Show more Provided telephone support to current and prospective members regarding home mortgage questions, concerns, and rates using the organization’s training in addition to previous experience as assistant to mortgage broker and personal knowledge as a home buyer/seller. Routed telephone and email leads to the appropriate agent based on established protocols. Researched competitor’s rates and prepared comparisons to VP for market adjustments. Systems used for these activities: Finastra’s Mortgagebot LOS/POS platforms, Total Expert, FIServe’s XP2 platform, Doc Magic. Self-paced continuing education in pertinent subject matter for the position’s responsibilities and future advancement opportunities; subjects including financial institution-specific policies and governmental regulations. As a temporary assistant in the Commercial Lending office, scanned loan documents into the Suntell imaging system. Show less Provided telephone support to current and prospective members regarding home mortgage questions, concerns, and rates using the organization’s training in addition to previous experience as assistant to mortgage broker and personal knowledge as a home buyer/seller. Routed telephone and email leads to the appropriate agent based on established protocols. Researched competitor’s rates and prepared comparisons to VP for market adjustments. Systems used for these activities: Finastra’s Mortgagebot… Show more Provided telephone support to current and prospective members regarding home mortgage questions, concerns, and rates using the organization’s training in addition to previous experience as assistant to mortgage broker and personal knowledge as a home buyer/seller. Routed telephone and email leads to the appropriate agent based on established protocols. Researched competitor’s rates and prepared comparisons to VP for market adjustments. Systems used for these activities: Finastra’s Mortgagebot LOS/POS platforms, Total Expert, FIServe’s XP2 platform, Doc Magic. Self-paced continuing education in pertinent subject matter for the position’s responsibilities and future advancement opportunities; subjects including financial institution-specific policies and governmental regulations. As a temporary assistant in the Commercial Lending office, scanned loan documents into the Suntell imaging system. Show less

Senior Executive Administrative Assistant

• Mar 2016 - Aug 2021

Executive Assistant to the Kroc Senior Officers. Responsible for all administrative functions conducted by the Kroc Officers as well as managing the day-to-day operations of the office environment. The variety of responsibilities calls for the utmost confidentiality, detailed record keeping, consistent professionalism, and Christian attitude.

Human Resources Assistant

• Jul 2016 - Mar 2018

Executive Assistant/HR Coordinator

• Mar 2013 - Jun 2015

Executive Assistant to the CEO; Contract management system using Access database and communication system; Physician scheduling/availability for nineteen (19) physicians staffing at seventeen (17) facilities in the state of Indiana; Human Resources Coordinator for 75+ employees across three (3) locations and business groups. Executive Assistant to the CEO; Contract management system using Access database and communication system; Physician scheduling/availability for nineteen (19) physicians staffing at seventeen (17) facilities in the state of Indiana; Human Resources Coordinator for 75+ employees across three (3) locations and business groups.

Manager Practice Operations

• Feb 2012 - Nov 2012

Manage all operational functions of multi-physician vascular practice (cosmetic and medically necessary); supervise all practice associates, administrative and clinical; purchasing manager for medical/surgical supplies, office supplies and equipment; property management liaison; "Symphony" implementation leader; attend meetings in Indianapolis and Carmel to best coordinate and implement ongoing transition into the larger Ascension (St. Vincent) organization. Manage all operational functions of multi-physician vascular practice (cosmetic and medically necessary); supervise all practice associates, administrative and clinical; purchasing manager for medical/surgical supplies, office supplies and equipment; property management liaison; "Symphony" implementation leader; attend meetings in Indianapolis and Carmel to best coordinate and implement ongoing transition into the larger Ascension (St. Vincent) organization.

Operations Manager

• Jun 2002 - Feb 2012

Manage contracting, licensure, credentialing, and privileging of physicians; selection representative and primary implementation manager and coordinator for electronic medical records system; primary process design and implementation; ongoing liaison with all vendors for practice management system and EHR, outside laboratories; Vaccine management coordinator with Indiana State Department of Health; Purchasing manager, medical/surgical supplies, all vaccines, office supplies and equipment;… Show more Manage contracting, licensure, credentialing, and privileging of physicians; selection representative and primary implementation manager and coordinator for electronic medical records system; primary process design and implementation; ongoing liaison with all vendors for practice management system and EHR, outside laboratories; Vaccine management coordinator with Indiana State Department of Health; Purchasing manager, medical/surgical supplies, all vaccines, office supplies and equipment; contracts management, vendor acquisition and maintenance; property management liaison; medical records manager, both electronic and hardcopy; Front-line marketing and growth of practice; corporate transition specialist; secondary insurance- and patient-billing specialist (including correspondence and policy implementation); manage all operational functions of two-physician private pediatric practice; manager and supervisor of all administrative and finance staff, in addition to general oversight of all clinical staff Show less Manage contracting, licensure, credentialing, and privileging of physicians; selection representative and primary implementation manager and coordinator for electronic medical records system; primary process design and implementation; ongoing liaison with all vendors for practice management system and EHR, outside laboratories; Vaccine management coordinator with Indiana State Department of Health; Purchasing manager, medical/surgical supplies, all vaccines, office supplies and equipment;… Show more Manage contracting, licensure, credentialing, and privileging of physicians; selection representative and primary implementation manager and coordinator for electronic medical records system; primary process design and implementation; ongoing liaison with all vendors for practice management system and EHR, outside laboratories; Vaccine management coordinator with Indiana State Department of Health; Purchasing manager, medical/surgical supplies, all vaccines, office supplies and equipment; contracts management, vendor acquisition and maintenance; property management liaison; medical records manager, both electronic and hardcopy; Front-line marketing and growth of practice; corporate transition specialist; secondary insurance- and patient-billing specialist (including correspondence and policy implementation); manage all operational functions of two-physician private pediatric practice; manager and supervisor of all administrative and finance staff, in addition to general oversight of all clinical staff Show less

HR Representative/Office Services Manager/Executive Assistant

• Sep 2001 - Jun 2002

Administrator of payroll, employee relations, performance reviews, benefits, recruiting, interviewing; managed operations of the corporate office; provided confidential support to the Chief Executive Officer including contact with the Board of Directors; coordinated and facilitated transition and physical move from one site to another on behalf of the CEO, for a 100+ person corporation; full confidential administrative/executive support to CEO. Administrator of payroll, employee relations, performance reviews, benefits, recruiting, interviewing; managed operations of the corporate office; provided confidential support to the Chief Executive Officer including contact with the Board of Directors; coordinated and facilitated transition and physical move from one site to another on behalf of the CEO, for a 100+ person corporation; full confidential administrative/executive support to CEO.

Executive Assistant and Office Manager

• Nov 1996 - Jul 2001

Marketing assistance including presentation materials; QA/report research and data entry for national billing database, proposals and contracts; coordinated company meetings and events; managed operations of the corporate office; provided confidential support to the Executive Management Team in relations with the Board of Directors, corporate attorney, patent attorney, governmental representatives; ; coordinated and facilitated transition and physical move from one site to another for a… Show more Marketing assistance including presentation materials; QA/report research and data entry for national billing database, proposals and contracts; coordinated company meetings and events; managed operations of the corporate office; provided confidential support to the Executive Management Team in relations with the Board of Directors, corporate attorney, patent attorney, governmental representatives; ; coordinated and facilitated transition and physical move from one site to another for a 7-person corporation. Show less Marketing assistance including presentation materials; QA/report research and data entry for national billing database, proposals and contracts; coordinated company meetings and events; managed operations of the corporate office; provided confidential support to the Executive Management Team in relations with the Board of Directors, corporate attorney, patent attorney, governmental representatives; ; coordinated and facilitated transition and physical move from one site to another for a… Show more Marketing assistance including presentation materials; QA/report research and data entry for national billing database, proposals and contracts; coordinated company meetings and events; managed operations of the corporate office; provided confidential support to the Executive Management Team in relations with the Board of Directors, corporate attorney, patent attorney, governmental representatives; ; coordinated and facilitated transition and physical move from one site to another for a 7-person corporation. Show less