Experience

Tufts Medicine
• United States
• Hospitals and Health Care
• 400 - 500 Employee
• Senior Vice President, Chief Talent Officer

  • Mar 2021 - Present


Tufts Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Vice President, Chief Human Resources Officer

  • Oct 2019 - Present

  Greater Boston Area



Liberty Mutual Insurance

• United States
• Insurance
• 700 & Above Employee

• Vice President & Manager, Talent & Enterprise Services, Commercial Insurance

  • Aug 2015 - Jun 2019

  Boston, MA • Responsible for the design and execution of the Commercial Insurance Human Capital Plan • Lead performance, succession and talent review programs to leverage top talent and build bench strength across all disciplines • Architect C Level learning and development solutions to drive successful leadership transitions, individual and team performance • Responsible for the design and execution of Commercial Insurance Diversity & Inclusion Plan • Drive Strategic Workforce Planning… Show more • Responsible for the design and execution of the Commercial Insurance Human Capital Plan • Lead performance, succession and talent review programs to leverage top talent and build bench strength across all disciplines • Architect C Level learning and development solutions to drive successful leadership transitions, individual and team performance • Responsible for the design and execution of Commercial Insurance Diversity & Inclusion Plan • Drive Strategic Workforce Planning initiatives in key segment/functions within the business to anticipate future human resources needs based on business and market conditions • Responsible for Employee Engagement strategy and plan execution • Executive leader of CI Talent & Enterprise Services Communication plan • Oversee Talent Acquisition & Programs (Experience, Executive and Campus Recruiting) • Executive liaison with Corporate Talent Practice Areas (Talent Management, Talent Acquisition, L&D, Compensation, Strategic Workforce Planning and Strategy and Operations) • Lead Team of 40 Talent professionals representing various functions (Talent Management, Talent Acquisition, Strategic Workforce Planning, Strategic Planning & Operations, Communications, Diversity & Inclusion, & Compensation) including responsibility for a $5M budget and support of a $23M CI HR Budget and Net Premium of $7 Billion • National Co-Chair, Pride@Liberty: Leading one of six Employee Resource Groups focused on promoting an inclusive working environment where LGBTQ employees and allies feel a sense of community and opportunity Show less



Ochsner Clinic Foundation

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Vice President Talent Management & Ochsner Leadership & Learning Institute

  • Jan 2009 - Jul 2015

  Greater New Orleans Area Ochsner Health System, New Orleans, Louisiana 13 Hospitals, 40 Health Centers – 15,000 employees, 2,500 Physicians • Executive Leader of Ochsner Leadership Institute - a nationally recognized Leadership Institute in Healthcare offering multiple learning tracks including best-in class programs for high-potential leaders and physicians • Leader for System Performance, Succession and Talent Review process to leverage top talent and build bench strength across… Show more Ochsner Health System, New Orleans, Louisiana 13 Hospitals, 40 Health Centers – 15,000 employees, 2,500 Physicians • Executive Leader of Ochsner Leadership Institute - a nationally recognized Leadership Institute in Healthcare offering multiple learning tracks including best-in class programs for high-potential leaders and physicians • Leader for System Performance, Succession and Talent Review process to leverage top talent and build bench strength across all disciplines • System Leader for Employee Engagement, Physician Engagement and Service Culture including implementation of a nationally recognized training program “The Ochsner Way” which moved system performance metrics in Patient Satisfaction • Executive partner leading Talent Management strategies and functions across the system. Re-Engineered On-Line Learning Management System and re-launched as a high performing and efficient learning tool • Strategic Planning Executive Partner: lead system HR Strategy and collaborative partnerships with local HR Business partners and C Suites on human capital and operations plans • Transformational Partner with Deloitte for conversion to Next Gen Human Resources Strategic Operating Model • Re-design of New Hire Orientation & On-Boarding process to leverage scale, speed to floor, increase assimilation and decrease 1st year flight • Lead team of 32 Talent Management professionals including responsibilities for a $4M operating budget and supporting a Division HR Budget of $15M and a company Net Revenue of $2 Billion Show less



Ocean Properties, Ltd. & Affiliates

• Director of Sales Marketing

  • Apr 2008 - Jan 2009

  Rockport, Maine Ocean Properties, LLC , Rockport, Maine Samoset Resort & Spa Harborside Hotel, Spa & Marina The Bar Harbor Regency April 2008-January 2009 Director of Sales & Marketing, Northern New England Sales Team • Responsible for all Sales & Marketing efforts, including marketing plans, budgets, and monthly forecasts • Developed and implemented Standard Operating Procedures for Sales & Conference Services teams • Responsible for development and execution of business… Show more Ocean Properties, LLC , Rockport, Maine Samoset Resort & Spa Harborside Hotel, Spa & Marina The Bar Harbor Regency April 2008-January 2009 Director of Sales & Marketing, Northern New England Sales Team • Responsible for all Sales & Marketing efforts, including marketing plans, budgets, and monthly forecasts • Developed and implemented Standard Operating Procedures for Sales & Conference Services teams • Responsible for development and execution of business development plans including lead generation, trade show activities and trade advertisement resulting in room revenue totaling $20 million • Responsible for leading weekly Sales & Marketing meetings for all three properties • Led team of 6 Sales & Catering Managers Show less



The Ritz-Carlton Hotel Company LLC

• Assistant Director of Human Resources

  • Jan 2000 - Apr 2008

  Southeast Region The Ritz-Carlton Hotel Company Locations: New Orleans, Key Biscayne, Sarasota, Caribbean, & Orlando January 2000 – April 2008 Positions Held: Assistant Director of Human Resources 2006-2008 Director of Revenue Management 2004-2006 Director of Organizational Effectiveness & Training 2002-2004 (served as interim HRD for 6 months) Assistant Director of Human Resources 2001-2002 Benefits Manager January 2000-2001 Human Resources Experience: •… Show more The Ritz-Carlton Hotel Company Locations: New Orleans, Key Biscayne, Sarasota, Caribbean, & Orlando January 2000 – April 2008 Positions Held: Assistant Director of Human Resources 2006-2008 Director of Revenue Management 2004-2006 Director of Organizational Effectiveness & Training 2002-2004 (served as interim HRD for 6 months) Assistant Director of Human Resources 2001-2002 Benefits Manager January 2000-2001 Human Resources Experience: • Collaborate with leaders in the development and execution of HR strategies to maximize and support business objectives linked to the organization’s mission and vision • Responsible for recruitment activities including management of international employees on visas • Conduct and analyze annual wage and benefits surveys resulting in market, compensation and strategy decisions • Lead core training programs including New Employee Orientation, Service Excellence, Leadership Development, diversity & affirmative action • Quality Leader responsible for process improvement, root cause analysis and rapid cycle change • Consultant to management & staff on employee and labor relations • Led worker’s compensation and safety programs • In-House Talent Plus Trainer, leading 70 Certified Behavior Interviewers • Served on Pre-Opening teams with responsibilities for all HR Functions • Served as Certified Speaker for The Ritz-Carlton Leadership Institute Revenue Management Experience: • Implement and monitor revenue strategies at multiple hotels, including setting sell strategies for group and transient business. • Collaboration with Sales & Conference Services, Reservations and Front Office to maximizing $70M Room Revenue strategies • Provide 30/60/90 operational forecast in partnership with CFO’s Hotel Forecast Show less