Experience

Blueprint Test Prep

• United States
• E-Learning Providers
• 200 - 300 Employee

• Brand Manager

  • Dec 2022 - Present

• Med Campus Brand Ambassador Manager

  • Nov 2021 - Present



Applied Data Finance

• United States
• Financial Services
• 300 - 400 Employee

• Operations Specialist

  • Sep 2019 - Nov 2021

  Lead day-to-day operational activities by managing international teams through special handling of cases involving credit disputes, fraud claims and payment allocation. Conduct regular data analysis to streamline and automate internal processes. Implement new operational SOPs to ensure best practices and exceptional customer experiences. Lead day-to-day operational activities by managing international teams through special handling of cases involving credit disputes, fraud claims and payment allocation. Conduct regular data analysis to streamline and automate internal processes. Implement new operational SOPs to ensure best practices and exceptional customer experiences.



Johns Hopkins Technology Ventures (JHTV)

• United States
• Research Services
• 1 - 100 Employee

• FastForward Facilities Coordinator

  • Jan 2018 - May 2019

  • Spearheaded relationship coordination across senior faculty, students, external vendors and prospective donors by executing meetings and events, some including 200+ attendees. • Oversaw management of fifteen student ambassadors and executed internship program. • Implemented interactive engagement techniques for FFU’s social media accounts on FB, Twitter, Instagram leading to a 218% increase in followers. • Organized donor relation information on multiple CRM platforms and produced follow up materials including acknowledgement letters. • Managed grant disbursement to teams for awards up to $50,000. • Provided logistical and organizational support in a fast-paced environment where strong attention to detail was a must. • Supported strategic and tactical planning functions through accurate analytical assessment of facility and resource usage. • Headed the departmental transition into a brand new 10,000 square foot student space, saw project through construction, grand opening event, and implementation. Show less



Two Ten Footwear Foundation

• Non-profit Organizations
• 1 - 100 Employee

• Programs Assistant

  • Jul 2016 - Jan 2018

  • Worked on the Social Services team as the first point of contact for clients in crisis. • Implemented a weekly data analysis report of client trends and resource projections. • Organized client data in order to streamline grant disbursement and reduced turnaround time by 25 percent. • Key administrative resource for three executives on event planning and coordination. • Worked on the Social Services team as the first point of contact for clients in crisis. • Implemented a weekly data analysis report of client trends and resource projections. • Organized client data in order to streamline grant disbursement and reduced turnaround time by 25 percent. • Key administrative resource for three executives on event planning and coordination.



Pinnacle Financial Group

• Insurance
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2015 - May 2016

  • Supported financial advisors, President and CEO with daily and ongoing administrative tasks including proactive coordination of a fast-changing calendar, meeting schedule and travel arrangements. • Maintained executive and general files and assisted management team with the creation and distribution of financial reports. • Executed excellent customer service protocols and facilitated the resolution of concerns, requests, and suggestions from clients. • Managed company Salesforce account and completed data entry to grow advisor's book of business. • Performed general operations and clerical duties, including data entry, file management, tracking and ordering supplies, and maintaining equipment. Show less