Kara D.
Intake Manager at PASCO (Personal Assistance Services Of Colorado)- Claim this Profile
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Bio
Erika Falconi
I worked with Kara for a year, and she was my direct supervisor. Kara is an amazing leader and mentor. She is very knowledgeable and make sure that her employees learn and achieve their goal. Kara is very supportive and makes sure the team goals are achieved. Kara is a critical thinking and growth promoter. I am very thankful to be under her team.
Anne Bartels
I had the pleasure of working with Kara at PASCO for over two years. Kara is a true professional with incredible knowledge that benefited the entire team and families we served. Kara's leadership, intelligence, advocacy and caring nature made a huge impact to our community partners, Medicaid members and clients. Kara is an exceptional colleague to work with always going above and beyond to help individuals live independently in their home and community.
Erika Falconi
I worked with Kara for a year, and she was my direct supervisor. Kara is an amazing leader and mentor. She is very knowledgeable and make sure that her employees learn and achieve their goal. Kara is very supportive and makes sure the team goals are achieved. Kara is a critical thinking and growth promoter. I am very thankful to be under her team.
Anne Bartels
I had the pleasure of working with Kara at PASCO for over two years. Kara is a true professional with incredible knowledge that benefited the entire team and families we served. Kara's leadership, intelligence, advocacy and caring nature made a huge impact to our community partners, Medicaid members and clients. Kara is an exceptional colleague to work with always going above and beyond to help individuals live independently in their home and community.
Erika Falconi
I worked with Kara for a year, and she was my direct supervisor. Kara is an amazing leader and mentor. She is very knowledgeable and make sure that her employees learn and achieve their goal. Kara is very supportive and makes sure the team goals are achieved. Kara is a critical thinking and growth promoter. I am very thankful to be under her team.
Anne Bartels
I had the pleasure of working with Kara at PASCO for over two years. Kara is a true professional with incredible knowledge that benefited the entire team and families we served. Kara's leadership, intelligence, advocacy and caring nature made a huge impact to our community partners, Medicaid members and clients. Kara is an exceptional colleague to work with always going above and beyond to help individuals live independently in their home and community.
Erika Falconi
I worked with Kara for a year, and she was my direct supervisor. Kara is an amazing leader and mentor. She is very knowledgeable and make sure that her employees learn and achieve their goal. Kara is very supportive and makes sure the team goals are achieved. Kara is a critical thinking and growth promoter. I am very thankful to be under her team.
Anne Bartels
I had the pleasure of working with Kara at PASCO for over two years. Kara is a true professional with incredible knowledge that benefited the entire team and families we served. Kara's leadership, intelligence, advocacy and caring nature made a huge impact to our community partners, Medicaid members and clients. Kara is an exceptional colleague to work with always going above and beyond to help individuals live independently in their home and community.
Experience
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PASCO (Personal Assistance Services Of Colorado)
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Intake Manager
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Oct 2019 - Present
As an experienced Intake Manager, I have a proven track record of leading a team of 5 Intake Specialists in a hybrid work setting, delegating responsibilities, and establishing an appropriate system of accountability. I consistently monitor progress and assess the quality of job performance, motivating and empowering others to act and grow, while inspiring trust and respect in my team.With a comprehensive understanding of Colorado HCBS Rules and Regulations and the IN-Home Support Services (IHSS) program and care calculator tool, I successfully manage a heavy inbound referral volume through many different avenues. My ability to review different points of view and investigate all possible solutions to a problem allows me to negotiate and close prospects/deals skillfully, resulting in increased YOY sales growth and qualified leads.I have also developed strong relationships with community partners and Medicaid entities, utilizing successful negotiation and advocacy skills with Colorado Medicaid to ensure clients and consumers can continue to remain in their home and community.
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Intake Specialist
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Feb 2017 - Sep 2019
As an Inbound Home Health Sales Coordinator my Job was to screen and assess families/individuals for services covered through Colorado Medicaid. As an Intake Specialist I was responsible for managing a heavy inbound call volume while also tracking faxed referrals and direct referrals from community partners through our CRM-SalesForce. I was Responsible for moving prospects through sales cycle in a timely manner. During my time as an intake specialist I was able to assist in redesigning our CRM to be more effective for all Intake specialists, with a redesign of our phone screen this allows intake specialists to have more productive and efficient phone calls with every prospect in the pipeline.
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Intellectual and Development Disability Intake Coordinator
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Jan 2016 - Feb 2017
-Evaluate Potential Prospects and identify fit check for services offered through Colorado HCBS waivers, CES,SLS, and DD waiver.- Responsible for Understanding Colorado 8.5 and 8.6 rules and regulations to ensure compliance throughout program enrollment-Advocacy support with transition from children’s to adult services within the Medicaid scope of services and supports- Attend service plan meetings with local CCB’s and Families to provide advocacy for families/Individuals receiving services -Conduct comprehensive assessments in-accordance with Colorado Rules and Regulations governing HCBS waiver programs
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HR Compliance Specialist
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Jul 2015 - Jan 2016
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Certified Nursing Assistant
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Apr 2014 - Jul 2015
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Community
