Experience

Material Handling Systems, Inc.

• United States
• Automation Machinery Manufacturing
• 400 - 500 Employee

• Senior Technical Writer

  • Jun 2021 - Present

• Technical Writer

  • Jul 2018 - Present



MHS Equipment, LLC

• Technical Writer

  • Jul 2018 - Oct 2020



ControlTouch Systems, LLC

• Technical Writer

  • Jun 2016 - Jul 2018



Justice AV Solutions (JAVS)

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Document Writer

  • Dec 2015 - May 2016

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements. • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience. • Create and maintain software and hardware documentation in the form of user guides, help guides, troubleshooting guides, quick start guides, and developer guides. • Work closely with the Marketing department to develop a variety of marketing materials that detail product features, including, but not limited to, product brochures, cutsheets, website product pages, and more. • Create and maintain in collaboration with the Creative & Digital Manager artwork and diagrams to accompany any documentation. • Work closely with subject matter experts to obtain accurate information about JAVS products and services. • Strong research skills. • Create and maintain documentation for other departments as necessary. • Review existing content against new writing needs to see where time can be focused on creating the new content while incorporating the old when applicable.. • Ensure good communication with superiors, especially regarding significant issues and events. Show less



Diversified Automation, Inc.

• United States
• Automation Machinery Manufacturing
• 100 - 200 Employee

• Technical Writer

  • Aug 2015 - Dec 2015



Alliant Technologies, LLC

• United States
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Technical Writer

  • Dec 2013 - Aug 2015

  • Responsible for generating a variety of documents, including but not limited to Operations Manuals, Controls System Descriptions, Functional Test Plans, Training Manuals, policies and procedures. • Establish guidelines and standard procedures for producing documents. • Ensure documents meet established standards and processes. • Adjust copy as necessary and proofread for grammar and spelling. • Edit, standardize, and/or make changes to material prepared by other employees. • Generate templates for internal and external deliverables to facilitate workflow. • Consistently complete assigned tasks ahead of schedule with minimal supervision. • Conducted extensive research in identifying a Document Management solution. Show less



MD2U

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Care Coordinator

  • Sep 2011 - Dec 2013

  • Managed the care of nearly 300 patients, including but not limited to scheduling appointments, x-rays, ultrasounds, labs, EKGs, Echocardiograms, CT scans, MRIs and referral appointments. • Coordinated the routes and appointment times for three Nurse Practitioners in the Southern Indiana area. • Collaborated with coworkers in order to provide outstanding health care services. • Consistently fielded the most inbound calls – 50-60 calls per day – in addition to performing the duties listed above. Show less



NarrowCast Group

• Advertising Services

• Assistant Editor

  • Feb 2007 - Aug 2011

  • Diverse scope of responsibilities included: researching news stories and special topics, and wrote daily blogs about current events in technology. • Researched content for slideshows and created contents for daily and weekly newsletters. • Editorial contents generated highest page views and record revenues for the company. • Diverse scope of responsibilities included: researching news stories and special topics, and wrote daily blogs about current events in technology. • Researched content for slideshows and created contents for daily and weekly newsletters. • Editorial contents generated highest page views and record revenues for the company.



ProQuest

• United States
• Libraries
• 700 & Above Employee

• Assistant Editor I

  • Jul 2004 - Feb 2007

  • Challenged to write descriptive abstracts for magazines, journals and other serials—wrote 60 abstracts per day. • Indexed articles and assigned other bibliographic data in an accurate and timely manner. • Collaborated with department peers and provided direct support to departmental operations—document check-in, proofreading and generating new ideas. • Provided training and support to new employees. • Consistently ranked among the top producers in the department. • Challenged to write descriptive abstracts for magazines, journals and other serials—wrote 60 abstracts per day. • Indexed articles and assigned other bibliographic data in an accurate and timely manner. • Collaborated with department peers and provided direct support to departmental operations—document check-in, proofreading and generating new ideas. • Provided training and support to new employees. • Consistently ranked among the top producers in the department.