Experience

Handley High School

• United States
• 1 - 100 Employee

• Teacher

  • Dec 2022 - Present



Roughing It Retreats Llc

• Roanoke, Alabama, United States

• Small Business Owner

  • Jan 2020 - Present

  Youth engagement and outreach Developing and directing programs Creating client/customer experiences Proposal development Budget management Developing key partnerships Youth engagement and outreach Developing and directing programs Creating client/customer experiences Proposal development Budget management Developing key partnerships



Lafayette High School

• LaFayette, Alabama

• Teacher

  • Aug 2016 - Present



CHAMBERS COUNTY SCHOOL DISTRICT

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Creative Developer/Graphic Design Teacher

  • Jun 2016 - Present

  Creative Developer/Graphic Designer (Part-time) 2011 – Present • Create compelling and customer specific logos for various individuals, companies, and organizations creating a brand and therefore promoting the company • Creating and delivering PowerPoint Presentations and workshops for employees • Increase promotion efforts by developing compelling graphic posters, flyers, and brochures for clients using Illustrator and Photoshop • Design award winning comp cards and life size banners for pageantry • Create compelling and unique t-shirt designs, increasing customers sales and prospects for clients • Write effective and customer specific music (all genres) to increase brand awareness and sales for customers Show less



West Unified Communications Services

• United States
• Telecommunications
• 700 & Above Employee

• Halo Quality Auditor/Expert Operator

  • Jan 2006 - Jun 2015

  • Train agents for call-taking procedures through online presentations • Confirm agent access to gateway applications and escalate unresolved gateway issues to the IT department to guarantee consistent workflow and productivity • Increase productivity by auditing agents and evaluating their performance • Resolve payroll discrepancies by conducting agent productivity research • Create internal flyers that enhance staff participation while adhering to company policies and guidelines • Train agents for call-taking procedures through online presentations • Confirm agent access to gateway applications and escalate unresolved gateway issues to the IT department to guarantee consistent workflow and productivity • Increase productivity by auditing agents and evaluating their performance • Resolve payroll discrepancies by conducting agent productivity research • Create internal flyers that enhance staff participation while adhering to company policies and guidelines



Randolph Medical Center

• ER Registration Clerk/Switchboard Operator/Medical Records Clerk

  • Jan 2001 - Jan 2003

  Answered multi-line telephones Compiled patient charts and completed Census Report Collected and posted payments to patient accounts Copied, faxed, and filed medical records Registered patients Answered multi-line telephones Compiled patient charts and completed Census Report Collected and posted payments to patient accounts Copied, faxed, and filed medical records Registered patients