Experience

RJT Compuquest

• IT Services and IT Consulting
• 1 - 100 Employee

• Delivery Manager - Recruitment

  • May 2015 - Present

  Responsibility: • • Overseeing Client delivery, A/c management and recruitment initiatives. • Reports to the Country head/Director Delivery and discuss the agenda for making the client and team more valuable, in terms of closing more business and reaching the next level. Managing the complete recruitment life cycle. Handling various clients and catering their needs. • Responsible for understanding client requirements and assigning them to the team of Recruiters. • Working continuously for the development of the team and train the recruiters on each step to achieve the goals. • Responsible for Second level of closing of candidates and presenting to the client with best quality. • Having daily conference call with recruiters and team lead to understand challenges and plan of action for the day. • Review the team performance weekly, monthly, quarterly, half-yearly and annual and do the necessary changes in timely manner. • Drove the recruiting process by managing daily requisition flow and acts as a liaison between delivery and Client. • Mentor and encourage recruiters in not only building relationships but also client knowledge. • Expert in using Job boards like Dice, Monster, Taleo, Carrier Builder, TechFetch and JobDiva. • Work directly with Account Manager and understand Business Development Management skills. • Working on both full time and contract/contract to hire requirements. • Working with the prestigious clients like Apex Systems, Computer Aid Inc., Qualcomm and Deloitte. • Gathering all kind of IT requirements from the client i.e., Java Developer, ETL/Data Engineers, .net developer, Salesforce, ORACLE APPS, Cloud Engineer, Solutions Architect etc. • Extensive knowledge of all tax terms and visas in USA i.e., CPT/OPT, H1B, GC-EAD, TN and W2/C2C. • Handles all the paperwork process, creating order to release the offer letter and preparing the MSA & SOW. Also, handles all escalation points either from our legal team to employer or client. Show less



Rose International

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Sr. Technical Recruiter

  • Oct 2010 - Feb 2015

  Responsibility: • • Handling full recruitment lifecycle from resume searching to joining of the candidate. • Responsible for sourcing, screening, scheduling, and closing qualified candidates for contract and fulltime positions at Fortune 500 companies. • Worked with Direct Client like, Kaiser Permanente, PG&E, and Chevron etc. • Strong experience and knowledge of working on all W2 requirements. • Worked on call IT requirements i.e., Technical Analyst, Java Development, IT Project Manager, Technical Writer, Business Analyst, Tester etc. • Coordinate technical interviews, completed reference and background checks when requested. • Working on Rose internal database systems. Qpro. • Working on various job boards such as Monster, CareerBuilder, and dice. • Reporting directly to Resource Manager in India and Engagement manager located in United States. • Attending conference calls from client to understand the needs to the hiring manager. • Mentoring new recruiters as per Rose International guidelines: •  Introduction of the company •  Educate them with the recruiting policies and procedures. •  Help them to maintain relationship with prospective candidates. •  Make sure the qualities of resumes meet the expectation of the Resource Manager/client. Show less



OPUSING LLC

• United States
• Staffing and Recruiting
• 200 - 300 Employee

• Business Development Executive

  • Aug 2009 - Sep 2010

  Responsibility: • Assisted our Senior Management with developing recruiting strategies and candidate generation. • Direct sourcing candidates for government contractors and other commercial clients. • Performed full lifecycle IT Recruiting responsibilities for contract, contract-to-permanent, and direct-hire employment opportunities • Coordinated/negotiated with third-party recruiting agencies. • Maintained business relationships with large Tier One vendors. • Responsible for checking references, coordinating the interview process, extending offers, and closing candidates. Show less



Optimal Technologies Pvt. Ltd

• Sri Lanka
• Telecommunications
• 1 - 100 Employee

• Customer Sales Executive

  • Jan 2008 - Jul 2009

  Job Responsibility: Sold medical cards to US citizens • Enrolled prospective citizens to get further education. • Called prospective customers to explain type of service or merchandise offered • Recorded names, addresses, purchases, and reactions of customers solicited • Exceeded sales goals each month. • Creating news summaries and preparing a brief report Job Responsibility: Awards and achievements: • Won Employee of the month award consecutively for 6 months from Optimal Technology • Won Employee of the year award in 2008 from Optimal Technology. Show less



XPREZ INFOSOLUTIONS PRIVATE LIMITED

• India
• 1 - 100 Employee

• Tele Sales Executive

  • Jul 2007 - Jan 2008

  Responsibility: • Worked in out bound call center as telesales executive. • worked for our Canadian based customers StarTech and Bell Canada. • Cold calling to switch customer from other service provider to our clients. • Firstly calling to the listed customers and briefing them about our customers plan and facilities. • Asking customer if they are authorize to switch their services, if not then talking time slots to the authorize customer and explaining them about services. • Once they agree then asking customer to go to the payment option and asking them to make online payment and enjoy the services. Show less



Kankei Relationship Marketing Services Pvt. Ltd.

• India
• Advertising Services
• 1 - 100 Employee

• Customer Service Executive

  • Jan 2007 - Aug 2007

  Responsibility: • Worked in domestic call center as Customer Care executive. • Worked for HUTCH mobile telecommunication service provider company. • Used CRM system for tagging all the queries, complaints and requests of the customer. • Resolving issues of customers with tern around time. • Providing latest updates to the customer according to our daily briefing. • Won customer satisfaction award multiple times. Responsibility: • Worked in domestic call center as Customer Care executive. • Worked for HUTCH mobile telecommunication service provider company. • Used CRM system for tagging all the queries, complaints and requests of the customer. • Resolving issues of customers with tern around time. • Providing latest updates to the customer according to our daily briefing. • Won customer satisfaction award multiple times.