Kanue Cold
Customer Engagement Manager at Claremont Insurance Services- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Insurance Broker, Health, Life, Accident
California Department of InsuranceNov, 2019- Nov, 2024 -
Arizona Life and Health Insurance License
Arizona Department of InsuranceOct, 2016- Nov, 2024 -
Certified Yoga Teacher 200 Hour
Yoga AllianceSep, 2014- Nov, 2024 -
Apple Product Professional
AppleAug, 2012- Nov, 2024
Experience
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Claremont Insurance Services
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United States
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Insurance
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1 - 100 Employee
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Customer Engagement Manager
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Aug 2019 - Present
Claremont Insurance Services is a leading General Agency serving employee benefits brokers and agents throughout Northern California. Claremont helps brokers grow. We provide market analysis, product education and a comprehensive portfolio of competitive health, dental and ancillary insurance plans. Our sales and service tools enable brokers to compete effectively at every stage of the sales process. Claremont Insurance Services is a leading General Agency serving employee benefits brokers and agents throughout Northern California. Claremont helps brokers grow. We provide market analysis, product education and a comprehensive portfolio of competitive health, dental and ancillary insurance plans. Our sales and service tools enable brokers to compete effectively at every stage of the sales process.
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Crest Insurance Group
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United States
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Insurance
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100 - 200 Employee
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Account Manager
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Jul 2016 - Aug 2019
Responsible for educating both employees and employers on common to complex benefit plans. Required to maintain adequate knowledge of the rapidly changing environment of employee benefits. This includes assisting employers with compliance questions, budgetary concerns, and efficient benefits administration. I assist heavily in the integrations of technology platforms in order to aid with employee retention, enrollment, and various workflows related to benefit administration. Required to maintain proficiency in common workplace software applications such as MS Office, Google Apps, Web Apps, and Applied Systems database. Assigned to be an account manager for groups of various sizes and industries. Expected to provide exceptional and efficient services to employers providing benefit packages to their employees. Given the opportunity to work with all aspects of benefit administration providing valuable knowledge to accomplish common and complex administrative tasks in an efficient and compliant manner. Show less
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Whole Foods Market
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United States
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Retail
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700 & Above Employee
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Team Member (Prepared Foods, Bakery, and Grocery)
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Jul 2014 - Aug 2015
Began work as a prepared foods team member, followed by positions in both bakery and grocery. Expected to interact with customers and provide the high level of satisfaction that Whole Foods is known for. Required to maintain knowledge of food safety and organic food integrity to provide customer with the highest quality product. Tasked with maintaining a clean and efficient workspace as well as remaining professional in a fast paced environment. Recognized for attention to detail and aesthetic prowess related to store displays and food presentation. Took part in additional education to be more knowledgeable about products sold in Whole Foods stores. Made a continuous effort to help each customer find exactly what they are looking for in order to satisfy, delight, and nourish customers. Show less
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Blackbird Yoga
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Prescott, AZ
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Administrative Assistant and Instructor
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Jul 2013 - Aug 2015
Completed a 200-hour yoga teacher training course, focusing on human anatomy, yogic philosophy, and managing a healthy lifestyle. Responsible for instructing multiple classes per week varying in style and difficulty level. Required to maintain professional relationships with students while also foster deep connections to further their practice. Also responsible for various administration tasks, such as email correspondence, payroll, and of client management systems. Completed a 200-hour yoga teacher training course, focusing on human anatomy, yogic philosophy, and managing a healthy lifestyle. Responsible for instructing multiple classes per week varying in style and difficulty level. Required to maintain professional relationships with students while also foster deep connections to further their practice. Also responsible for various administration tasks, such as email correspondence, payroll, and of client management systems.
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Sages Healing Center
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Prescott, AZ
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Intern
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Mar 2013 - Jul 2013
Selected as an intern to work and assist in this doctors office. I have been provided with basic knowledge of medical terminology and ethics regarding patient information and care. While sitting in during patient visits I have gained knowledge of specific tests a doctor may order for certain conditions. I have also learned about the different specimens that can be collected and some of the procedures required. Selected as an intern to work and assist in this doctors office. I have been provided with basic knowledge of medical terminology and ethics regarding patient information and care. While sitting in during patient visits I have gained knowledge of specific tests a doctor may order for certain conditions. I have also learned about the different specimens that can be collected and some of the procedures required.
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Education
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2011 - 2012
Yavapai College
Associate of Arts (A.A.), Biology/Biological Sciences, General
Community
