Experience

MegaaOpes Solutions LLC

• United States
• Outsourcing/Offshoring
• 1 - 100 Employee

• Chief Executive Officer

  • Aug 2018 - Present

  A strong leader with 16 years of experience in Outsourcing & Offshoring industry. A strong leader with 16 years of experience in Outsourcing & Offshoring industry.



MegaaOpes Solutions

• India
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Founder & CEO

  • Sep 2013 - Present

  MegaaOpes inception on 2012 as IT & ITES Job Placement consultancy. I started the company and have used my expertise to build the company to the next level. MegaaOpes BPO started in 2013 and since then i have involved myself in growth of the company. MegaaOpes Solutions team has the expertise,strength, dedication and confident to make MegaaOpes as one stop CALL CENTER SOLUTIONS.

• Managing Director

  • Dec 2012 - May 2016

  MegaaOpes inception was in 2012. MegaaOpes deals with all call center solutions for top clients with the only goal in the mind CUSTOMER SATISFACTION & EXCEPTIONAL CUSTOMER SERVICE. MegaaOpes as a team has a combined experience of 60 years in BPO and 40 year in KPO industry. We have expertise who have proved their existence in Outbound calling, Inbound calls & Data. We strive to be NO 1 with exceptional quality and quantity.We have expertise in Mortgage Business(US). We have a combined experience of 40 years only on mortgage and related process. We serve bank for US with mortgage solutions from Valuations to high end default services.Providing clients with successful Business Process Outsourcing (BPO) solutions and Knowledge Process Outsourcing(KPO). Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since MegaaOpes inception in 2012, our goal has remained constant - to reduce client operating expenses, increase cash flow, and improve their customers' experience. Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes MegaaOpes the choice for outsourcing solutions.

• Sr Manager

  • Dec 2012 - Sep 2013

  Generated new leads for BPO, handling recruitment, counselling, risk management, client interaction, report analysis, people management.



CallerHive Solutions Pvt Ltd

• India
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Founder & Chief Executive Officer

  • Apr 2018 - Dec 2019

  Callerhive Solutions Pvt Ltd is a MOS company. CHSPL has mastered the art of rendering calling services to its clients in US, UK, UAE, Aus, Canada and many more. With a combined experience more than 35 years we head to be with the leaders in the industry. Callerhive Solutions Pvt Ltd is a MOS company. CHSPL has mastered the art of rendering calling services to its clients in US, UK, UAE, Aus, Canada and many more. With a combined experience more than 35 years we head to be with the leaders in the industry.



MegaaOpes Title Services

• Cheif Executive Officer

  • Sep 2017 - Aug 2018

  MegaaTitleServices is an Indian based company with a moto of providing clients with ONE STOP SOLUTION for all Mortgage needs. With the combined experience over 28 years in Title services we understand our clients need and working culture. This helps us to reach the TURN AROUND TIME with ease. MegaaTitleServices is an Indian based company with a moto of providing clients with ONE STOP SOLUTION for all Mortgage needs. With the combined experience over 28 years in Title services we understand our clients need and working culture. This helps us to reach the TURN AROUND TIME with ease.



Aospree Solutions

• United Kingdom
• Retail Office Equipment

• Chief Executive Officer

  • May 2016 - Sep 2016

  Aospree Solutions (A MegaaOpes Company) inception in May 2016 is an extension of MegaaOpes Solutions. With the capacity of 100+ we are determined to provide same level of service with utmost dedication keeping our clients satisfaction as a key. Aospree Solutions is a BPO company focused on providing our clients with refined solutions using latest strategies and technologies. In Aospree Solutions we rebuild your dream with increased margin. Aospree Solutions (A MegaaOpes Company) inception in May 2016 is an extension of MegaaOpes Solutions. With the capacity of 100+ we are determined to provide same level of service with utmost dedication keeping our clients satisfaction as a key. Aospree Solutions is a BPO company focused on providing our clients with refined solutions using latest strategies and technologies. In Aospree Solutions we rebuild your dream with increased margin.



ISGN

• Singapore
• IT Services and IT Consulting

• Sr Business Analyst

  • Apr 2010 - Sep 2013

  End to End reporting solutions. Reports for all mortgage process. Handling client reports, sending regular update on performance and quality related report. Sending client reports, talking to management team and analyzing. Handling reports for both offshore and onshore. Monthly Incentives, attendance, leave management and review on incentives payout. End to End reporting solutions. Reports for all mortgage process. Handling client reports, sending regular update on performance and quality related report. Sending client reports, talking to management team and analyzing. Handling reports for both offshore and onshore. Monthly Incentives, attendance, leave management and review on incentives payout.



WNS Global Services

• Financial Services
• 300 - 400 Employee

• Sr CSE

  • Dec 2007 - Apr 2010

  Regular interaction with the customers and was responsible in handling queries on Motor and General insurance. Handling reports on a daily, weekly and monthly basis. Handling data for a team of 60+. Regular interaction with the customers and was responsible in handling queries on Motor and General insurance. Handling reports on a daily, weekly and monthly basis. Handling data for a team of 60+.