Experience

The Independent Commission Against Corruption (ICAC)

• Australia
• Law Enforcement
• 1 - 100 Employee

• ASO3 Corporate Services Officer

  • Jun 2023 - Present

  • Assisted HR in creating contracts, employment sheets, and recruitment containers for managers • Managed archiving, file sorting, and record updates for Records Management • Handled car park invoices, calculated and distributed to employees, and managed invoice processing • Maintained cab vouchers, timesheets, and monthly financial plans for the Senior Finance Officer • Assisted in invoice analysis to ensure alignment with service agreements for Procurement • Efficiently managed and documented Purchase Orders (POs) for Procurement, ensuring compliance in Objective • Provided support to the Prevention Officer through various tasks and assignments Show less



EB Games Australia

• Australia
• Retail
• 500 - 600 Employee

• Sales Associate

  • Sep 2022 - Present

  • Commitment to providing exceptional service based on meeting the needs of the customer • Providing outstanding customer service while achieving sales and KPI targets • Strong communication and interpersonal skills • The ability to resolve highly complex customer complaints • Vitality and enthusiasm for gaming and pop culture with inventory control and loss prevention • Maintaining in-depth and accurate knowledge of products and current promotions • Maintaining the store’s appearance and organisation to a high standard Show less



TAFE SA

• Australia
• Higher Education
• 700 & Above Employee

• ASO2 Administrator

  • Jun 2023 - Jun 2023

  • Precise in data entry, record keeping, and document management • Proficient in office software and systems for streamlined processes • Analyses and interprets data, generates insightful reports • Proactive problem solver, implements process improvements • Adaptable to new technologies and tools for enhanced efficiency • Resourceful team player, collaborates to achieve shared goals • Precise in data entry, record keeping, and document management • Proficient in office software and systems for streamlined processes • Analyses and interprets data, generates insightful reports • Proactive problem solver, implements process improvements • Adaptable to new technologies and tools for enhanced efficiency • Resourceful team player, collaborates to achieve shared goals



RKOH Media

• Advertising Services
• 1 - 100 Employee

• Strategic Partnerships Manager

  • Nov 2022 - Jun 2023

  • Scale DTC ecommerce brands to 7 and 8 figures through strategic planning and execution • Implement the In-and-Out Ecosystem to drive top-line growth via profitable cold traffic • Optimise customer acquisition funnels and increase CLTV for bottom-line growth • Conduct market research and execute data-driven marketing campaigns • Analyse performance metrics, optimise campaigns, and deliver reports to clients • Collaborate cross-functionally and stay updated on industry trends and best practices Show less



Drug and Alcohol Services South Australia (DASSA)

• ASO2 Team Support Officer

  • Apr 2023 - May 2023

  • Excellent IT skills and experience with programs such as Oacis, CME, DgPas, Basware, and Oracle • Familiarity with clinical filling and an understanding of health • Experience in customer service roles with the ability to effectively communicate and engage with clients • Strong analytical skills, with the ability to analyse data to inform decision-making and problem-solving • Detail-oriented and highly organised with the ability to prioritise tasks and manage multiple tasks • Collaborative team player with experience working in cross-functional teams to achieve shared goals Show less



Australian Government Department of Education

• Australia
• Government Administration
• 700 & Above Employee

• ASO2 Administrative Officer

  • Nov 2022 - Dec 2022

  • Strong abilities in applying information to workgroup activities, while working cooperatively with a team • Ability to exercise initiative and judgement, prioritise and organise workloads, and fulfil deadlines under pressure • Experienced in administrative clerical work with thorough understanding of procedures, systems, and regulations • Strong experience and understanding of the utilization and management of Microsoft Office applications • Promoting an inclusive work environment, with awareness of Equal Opportunity, Work Health, and Safety legislation Show less



The Australian Electoral Commission

• Central Processing Centre (CPC) Data Entry Operator

  • Oct 2022 - Nov 2022

  • Receive and process returned postal vote declaration envelopes, as well as issue/reissue ballot material forms • Scan postal declaration envelope batches and reconcile batches against reports received for a certain council/ward • Distribution of balloting materials to qualified voters who have completed the applicable issue/re-issue form • Complete all relevant documentation related to data entry and scanning of postal declaration envelopes • Provide an efficient and accurate electoral information service to South Australian electors • Record elector information in various databases; and assist with other duties as requested Show less



Australian Department of Education, Skills and Employment

• Adelaide, South Australia, Australia

• APS4 Employment Services Officer

  • Jan 2022 - Jul 2022

  • Preparing high quality documentations for customers with complex matters and complaints • Identifying and enforcing compliance issues when needed • Resolving issues related to employment service policies, procedures, and guidelines • Reviewing and handling complex complaints within set complaint-handling procedures • Strong quality assurance techniques with high attention to detail related to job seeker’s job search efforts • Outstanding negotiation skills regarding job plans and payment suspensions to Job seekers • Delivering high-quality customer service including guidance and support to jobseekers suited to their individual needs • Assessing and managing routine and non-routine inquiries to resolve issues • Working with peers and internal stakeholders to achieve KPIs at both the branch and individual level Show less



Sushi Train Australia

• Australia
• Food and Beverage Services
• 1 - 100 Employee

• Experienced Waitperson (Head Waitress)

  • Jan 2019 - Jan 2022

  • Working under fast paced environments while exceeding KPIs • Teaching and guiding staff with excellent understanding of policies and guidelines • Skilled in interacting with a wide range of personalities and diverse backgrounds • Good understanding of customer needs while providing appropriate solutions to all queries • Fast and accurate data entry skills into different computer programs • Strong professional and negotiation skills • Supervisory responsibilities for food deliveries • Providing great customer service and knowledge about the Sushi Train franchise to relevant stakeholders Show less