Experience

AccqSleepLabs

• Canada
• Wellness and Fitness Services
• 1 - 100 Employee

• Human Resources Generalist

  • Sep 2022 - Present



Crawford & Company

• United States
• Insurance
• 700 & Above Employee

• Human Resources Assistant

  • May 2022 - Aug 2022



_VOIS

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Relations Advisor

  • May 2019 - Sep 2021

  - Investigating customers' complaints and calling them to offer a resolution. - Taking call transfers from front-line agents who are unable to resolve a complaint. - Resolving customers' complaints and retaining them by offering goodwill gestures or compensation. - Investigating customers' complaints and calling them to offer a resolution. - Taking call transfers from front-line agents who are unable to resolve a complaint. - Resolving customers' complaints and retaining them by offering goodwill gestures or compensation.



Jet Airways

• India
• Airlines and Aviation
• 700 & Above Employee

• Cabin Crew

  • Mar 2016 - May 2019

  - Taking care of guests' safety and security onboard. - Greeting and welcoming guests with a pleasant smile. - Assisting elderly, unaccompanied minors, and specially-abled guests with their baggage, seats, safe exits, etc. - Taking care of guests' safety and security onboard. - Greeting and welcoming guests with a pleasant smile. - Assisting elderly, unaccompanied minors, and specially-abled guests with their baggage, seats, safe exits, etc.



IndiGo (InterGlobe Aviation Ltd)

• India
• Airlines and Aviation
• 700 & Above Employee

• Customer Service Representative

  • Sep 2015 - Mar 2016

  - Issuing boarding pass to passengers. - Helping passengers with self-check-in and reservation of tickets. - Taking headcount and scanning boarding pass at the boarding gate. - Issuing boarding pass to passengers. - Helping passengers with self-check-in and reservation of tickets. - Taking headcount and scanning boarding pass at the boarding gate.