Experience

BluBrandz Technologies Pvt. Ltd.

• India
• Advertising Services
• 1 - 100 Employee

• Key Account Manager

  • Jan 2022 - Present



AU SMALL FINANCE BANK

• India
• Banking
• 700 & Above Employee

• Corporate Salary Relationship Manager

  • Mar 2021 - Jan 2022

  • To source new Corporate Relationships in Preferred & Preferred Plus Segment and open Salary Accounts of the employees. This will be an absolute hunter – NTB role with a clear focus on acquiring new corporates. • Ensuring strict adherence to service and quality benchmarks, and world-class service experience for customers in Corporate Deal as prescribed by the bank. • Adhere to KYC guidelines and bank processes as laid down from time to time. • Maintain the highest level of relationship with corporate and smooth handover to the OTB time in defined timelines. • Deliver as per the SOP norms across acquisition, quality, cross-sell, and activation parameters. • Servicing all financial needs like Net Banking, Phone Banking, Mobile Banking, Assets(AL/PL/Overdraft). Investment(FD/RD, Lockers, GI/LI, MF Online, NPS, SIP, Demat and Trading) Card(Prepaid card, Travelcard, Credit card) of the flagged customer. • Ensure contact with key people at the corporate & each corporate has positive profitability. • Taking care of salary credit for acquired accounts. • Identify and resolve service issues of the customer within TAT. Show less



Kotak Mahindra Bank

• India
• Banking
• 700 & Above Employee

• Corporate Relationship Manager

  • Sep 2019 - Feb 2021

  • To source new Corporate Relationships in Preferred & Preferred Plus Segment and open Salary Accounts of the employees. This will be an absolute hunter – NTB role with a clear focus on acquiring new corporates. • Ensuring strict adherence to service and quality benchmarks, and world-class service experience for customers in Corporate Deal as prescribed by the bank. • Adhere to KYC guidelines and bank processes as laid down from time to time. • Maintain the highest level of relationship with corporate and smooth handover to the OTB time in defined timelines. • Deliver as per the SOP norms across acquisition, quality, cross-sell, and activation parameters. • Servicing all financial needs like Net Banking, Phone Banking, Mobile Banking, Assets(AL/PL/Overdraft). Investment(FD/RD, Lockers, GI/LI, MF Online, NPS, SIP, Demat and Trading) Card(Prepaid card, Travelcard, Credit card) of the flagged customer. • Ensure contact with key people at the corporate & each corporate has positive profitability. • Taking care of salary credit for acquired accounts. • Identify and resolve service issues of the customer within TAT. Show less



HDFC Bank

• India
• Banking
• 700 & Above Employee

• Assistant Manager

  • Dec 2017 - Jul 2019

  • Achieve sales targets and providing Customer service. • Relationship Management for a Portfolio of customers. • Responsible for Cross-Sell & enhancing relationships with existing customers. • Customer service to ensure walk-in customer issues. • Selling of Investment products like Mutual Fund, Insurance & Current account & Saving account. • Managing Operations like A/c opening, Fixed Deposit, Lockers, and Forex. • Deepening of existing Current account & saving account relationships. • Generation of referrals from the internal database. • Customer acquisition & cross-sell to walk-in customers. • Report Generation & filing. • Generate business and cross-sell all products and services of the Bank. • Enhance the value of existing accounts of Current account & saving account. • Pins custodian. • Review all critical reports, monitor cash levels, fraud control, etc. • Cost Management and staff productivity. • Branch administration & ATM (onsite) management. Branch Operations and Audit Compliance Show less