Kane Elias

Customer Experience Digital Manager at Honda Australia Motor Vehicles
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU

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5.0

/5.0
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Rakesh Pankhania

Kane has transformed the relationship we have with m2 through his exceptional attention to detail and pro-activeness as a commercially focused marketer. A rare breed in a diluted market where classic marketing disciplines are seldom practiced. Kane brings a rich background across digital to run a tight and profitable ship for Dodo which has seen record growths for both of us over the last 2 years.

Karolis Dubauskas

I have been working with Kane at Poker Affiliate World for the last three years and I can assure you that it was always a pleasure. Kane is dedicated, hardly motivated and has excellent communication skills. In addition, he is extremely organized, can work independently and make job done. Kane would be a tremendous asset for your company and has my highest recommendation.

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Credentials

  • Salesforce Certified Marketing Cloud Email Specialist
    Salesforce
    Jul, 2019
    - Nov, 2024
  • Standard Mental Health First Aider
    Mental Health First Aid® Australia
    Jan, 2023
    - Nov, 2024

Experience

    • Australia
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Customer Experience Digital Manager
      • Jul 2022 - Present

    • Digital Campaign Specialist
      • Sep 2021 - Jul 2022

    • Australia
    • Retail
    • 700 & Above Employee
    • CRM Manager
      • Jun 2019 - Sep 2021

    • Telecommunications
    • 700 & Above Employee
    • Marketing Systems Lead
      • Jul 2017 - May 2019

    • Online Marketing Specialist
      • Oct 2011 - Jul 2017

      Reporting to the current General Manager of Marketing Operations, I am responsible for maintaining existing online and offline Dodo relationships with key accounts and affiliates. This requires meeting specific KPI's such as CPA/CPS Targets, working within a budget, pushing new and exciting deals and products and channel satisfaction. Additionally I oversee and maintain our SalesForce platform ensuring all Lead Management is received and handled correctly. This includes the development and deployment of systems to push data directly to SalesForce.com as well as configuration and training to ensure we are fully compliant.I am also in charge of reviewing affiliates content to ensure products and pricing is up to date as well as designing and pushing out new creative for distribution.Furthermore I am always looking for new opportunities to promote and push the Dodo brand and create long lasting key accounts and business relationships with new partners to ensure a maximised return for both parties involved.Key Responsibilities:SalesForce channel management and configurationMarekting Cloud campaing creation and managementHTML creation and editingHandling all of Dodo's online lead generationAssisting with iPrimus, Engin and Commander brand campaignsWorking with analysts based in Manila and managing the teamLead generationKey accounts Management and VIP ProgramsDatabase control and management (SQL)Footy tipping CompetitionsEDM creation and delivery (MailChimp)API managementData managementCreative designLanding page design and creation (Unbounce)Lead management (HasOffers)Data analysis (Excel)Hardware configurationHardware testingQuality controlCampaign creationSpecial offersCampaign designCustomer relationshipsLead analysisStatistical reportingAffiliate supportProcess trainingCompetition creation and management

    • Marketing Director
      • Oct 2010 - Aug 2011

      Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems.Sales targets and customer satisfactionDeveloped Marketing strategies to improve revenues and customer satisfactionStreamline operations and merchants to create diverse and rewarding offerings to affiliates.Branching into new international markets.Website management and development.

    • Affiliate Manager
      • Dec 2007 - Oct 2010

      Focusing on increasing revenues for major affiliatesGeneral customer serviceStatistical analysis to identify opportunities to increase earnings potentialWebsite management

    • Sales/Ticket Associate
      • Sep 2000 - Dec 2007

      Primarily a customer service role responsible for the sales and associated customer service of retail products. Actively informing customers of the features and benefits of selected products. Achieving the sales targets set by management. Training five (5) staff and instructing them. Mentoring new staff and assisting them in customer service inquiries or handling conflict situations Primarily a customer service role responsible for the sales and associated customer service of retail products. Actively informing customers of the features and benefits of selected products. Achieving the sales targets set by management. Training five (5) staff and instructing them. Mentoring new staff and assisting them in customer service inquiries or handling conflict situations

Education

  • Australia Catholic University
    Bachelor of Business, Marketing, Human Resources
    2005 - 2007

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