Head of Lettings

• Dec 2021 - Present

As Head of Lettings, it’s my responsibility to successfully execute the running of the lettings division ensuring profitable growth and market share. I set realistic KPI’s for the division and staff members within. These are monitored by completing 1-1s with the Area Lettings Managers. Recruitment is part of my role ensuring that we build and maintain a high calibre of Negotiators to improve our areas. Responsible for completing internal audit and compliance processes within the division including the health and safety of all colleagues and clients.Monitoring of the divisions profit and loss against planed budgets.

Area Lettings Manager

• Nov 2018 - Dec 2021

Assistant Branch Manager

• Mar 2018 - Oct 2018

Branch Manager

• Jan 2017 - Mar 2018

Having worked my way up to the position of Branch Manager, my day to day responsibilities include meeting & greeting clients visiting the office. Telephone sales for new and current instructions as well as cross selling. Generating appointments for viewings and valuations. Attending valuations. Negotiating with potential clients. General office administration including preparation of professional looking property brochures. Following up on business leads. Ensuring all legal paperwork/ documentation such as terms of business are drawn up. Managing the property maintenance including carrying out property inspections to maintain its condition. Rent processing. Ensuring that the company/ office are up to date on current legislation. Projecting a professional image of the agency to the public. Setting targets for the office including each individual negotiator. Liaise with company Directors and feedback any information based on office performance/ strategies. Conduct weekly meetings with staff. Touting & leaflet dropping to generate brand awareness and create more business.

Assistant Lettings Manager

• Dec 2008 - Dec 2016

Entered as a Senior Letting Negotiator successfully working my way up to current position of Assistant Lettings Manager after a proven track record of achieving and exceeding targets set.

Sales and Lettings Negotiator

• May 2007 - Nov 2008

After successfully being head hunted from previous employment, I started my career with Aaron James Karis covering both sales and lettings. After successfully being head hunted from previous employment, I started my career with Aaron James Karis covering both sales and lettings.

Trainee Sales and Lettings Negotiator

• Sep 2005 - May 2007

Entering the company as an administrator, I was rapidly promoted to Trainee Sales and Lettings Negotiator. Entering the company as an administrator, I was rapidly promoted to Trainee Sales and Lettings Negotiator.