Kandy Kim

Head of Customer Success at Provident CRM
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin, County Dublin, Ireland, IE
Languages
  • English Full professional proficiency
  • Spanish Native or bilingual proficiency

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Sinead Lim

Having worked closely with Kandy for more than 5 years, I have enjoyed watching her develop into a consummate sales professional. She is dedicated, driven, knowledgeable and hard-working. Her broad experience and focus on positive customer experience lead her to consistently deliver 5-star service to her clients and partners. Kandy has a solid business development record, growing her new accounts to exceed her sales targets. She is bright, versatile and does not shy away from challenging projects. Kandy would be an asset to any organisation and I would highly recommend her.

Jana Culic

I worked with Kandy for 18 months in what is a very demanding Industry. During my time working on the same team as Kandy her attention to detail and commitment to each and every Client is what stood out to me. Kandy works tirelessly to ensure every Account and project is looked after to the highest standard, and this was evident in the growth her Accounts enjoyed. The skills she has as a Salesperson would no doubt be just as strongly applied to other Industries, not only Tourism. Kandy would be an asset to any team and organisation.

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Credentials

  • Account Manager Certified
    monday.com
    Jun, 2021
    - Nov, 2024
  • Inbound Sales Certified
    monday.com
    Jan, 2021
    - Nov, 2024
  • Product Certified
    monday.com
    Jan, 2021
    - Nov, 2024
  • Inbound Sales
    HubSpot
    Nov, 2020
    - Nov, 2024
  • Google Analytics Essential Training
    LinkedIn
    May, 2020
    - Nov, 2024
  • Sales Pipeline Management
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Strategic Thinking
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Sales Enablement Certified
    HubSpot
    Jan, 2021
    - Nov, 2024
  • HubSpot Sales Software Certified
    HubSpot
    Jan, 2021
    - Nov, 2024

Experience

    • Ireland
    • Information Technology & Services
    • 1 - 100 Employee
    • Head of Customer Success
      • Dec 2022 - Present

    • Customer Success Manager
      • Feb 2022 - Dec 2022

    • Account Executive
      • Jan 2021 - Feb 2022

    • Ireland
    • Travel Arrangements
    • 100 - 200 Employee
    • Business Development Manager
      • Jul 2018 - Jan 2021

    • B2B Sales Support Manager
      • May 2015 - Jul 2018

    • Account Manager
      • Oct 2014 - May 2015

  • Brick Alley Cafe.
    • Temple Bar, Dublin.
    • General Manager
      • Dec 2011 - Oct 2014

    • Ireland
    • Packaging and Containers Manufacturing
    • 700 & Above Employee
    • Key Account Manager
      • Sep 2007 - Mar 2010

      - Responsible for portfolio of VIP customers for cardboard orders. - Manage a busy portfolio of clients and build strong relationships with potential prospects to grow new business. - Deal with prospects via phone, e-mail and direct contact. - Drive and monitor daily sales activities acting in concert with production and planning departments. - Ensure that Customer satisfaction is at the highest standard. - Work for monthly targets. Update and monitor all activity through internal database. - Prepare Power Point monthly presentation on result achieved and sales forecast. Key achievements: • Monthly sales targets achieved on 14 months out of 14. • Increase cardboard sales by 24% compared to previous year. Increase Clients by 18% in 12 months. • Annual sales revenue target 2009 overcome by 9.0% (target 2009 6M € sales). Show less

Education

  • Antonio Jose de Sucre College
    Marketing, Marketing
    2003 - 2007

Community

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