Kanakalakshmi Muruganandham
Associate Manager Operations @ Spring people at SpringPeople- Claim this Profile
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Bio
Experience
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SpringPeople
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India
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Professional Training and Coaching
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1 - 100 Employee
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Associate Manager Operations @ Spring people
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Nov 2021 - Present
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Customer Relations Specialist
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Aug 2017 - Mar 2020
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NIIRAHHS
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Aug 2017 - Mar 2020
Lead Management of the Customers and maintaining Customer database.Strive hard to attain customer satisfaction and Resolving ConflictsGood knowledge of Job responsibilities, Performances, Client service, Company policies, and Products.Manage Invoices and payments for the customer.Building and maintaining a profitable relationship with key clients by addressing customer concerns and Complaints.
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Centara Grand Island Resort & Spa Maldives
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Maldives
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Hospitality
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1 - 100 Employee
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Guest Relations Specialist/ spa therapist
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Feb 2013 - Oct 2016
Excellent Customer service and sales skills. Periodic updates about products and treatments. Handling guest complaints in an ethical manner Excellent Customer service and sales skills. Periodic updates about products and treatments. Handling guest complaints in an ethical manner
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Naturals Salon & Spa
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India
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Wellness and Fitness Services
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400 - 500 Employee
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Salon Manager
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Oct 2011 - Jan 2013
Maintaining client Database Maintaining a positive attitude focused on customer satisfaction Arrange frequent meetings to discuss Spa budgets and Financial Goals. Implementing marketing strategies. Maintaining client Database Maintaining a positive attitude focused on customer satisfaction Arrange frequent meetings to discuss Spa budgets and Financial Goals. Implementing marketing strategies.
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Vythiri Resort Official
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India
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Hospitality
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1 - 100 Employee
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Senior spa therapist
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Dec 2006 - Mar 2008
Training and Development. Enforcing internal policies and procedures to ensure the safety of the guest. Periodic Updates about the products and the treatment. perform administration job Training and Development. Enforcing internal policies and procedures to ensure the safety of the guest. Periodic Updates about the products and the treatment. perform administration job
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Serena Spa
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Netherlands
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Wellness and Fitness Services
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1 - 100 Employee
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Spa Therapist
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Jun 2001 - Apr 2006
Provide accurate and appropriate information in response to the customer Enquiries Inventory and order new supplies. performs one on one massage therapy in the most professional manner Provide accurate and appropriate information in response to the customer Enquiries Inventory and order new supplies. performs one on one massage therapy in the most professional manner
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Education
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Bharathiar University
Bachelor of Arts - BA, yoga for human excellence