Kana Ulicevic

System Administrator/ Client Success Manger at PSQ Group
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Perth, Western Australia, Australia, AU
Languages
  • English Full professional proficiency
  • Montenegrin Native or bilingual proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • IELTS English Language Proficiency (7.0)
    British Council

Experience

  • PSQ Group
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Administrator/ Client Success Manger
      • Sep 2016 - Present

      POSITION OVERVIEW AND RESPONSIBILLITIES: Technical: ConnectWise Administrator (MSP Software) ◦ Monitoring business application ConnectWise and troubleshooting issues. ◦ Collecting data, cleaning, constructing queries, and generating reports in ConnectWise Report Manager and Excel. ◦ Managing and measuring essential business data effectively to improve business performance. ◦ Customer support analysts- monitoring and analysing the performance of customer support services. ◦ Customer success manager- working with customers to ensure they're receiving the tools and support needed. ◦ Creating various types of workflows , User and permissions management. ◦ Finance : Performing various activities to support a company's accounting department and billing processes ◦ Responsible for Scheduling Show less

Education

  • Faculty of Electrical Engineering
    Specialist (Spec.App), Computer Engineering
    2011 - 2012
  • Faculty of Electrical Engineering
    Bachelor's degree, Computer Engineering
    2008 - 2011

Community

You need to have a working account to view this content. Click here to join now