Experience

Grasse - Part of Barentz

• Brazil
• Food and Beverage Services
• 1 - 100 Employee

• Sales Account Executive | Key Account Sales Executive

  • Sep 2022 - Present



ADM

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• Sales Account Executive

  • Jan 2019 - Sep 2022

  Responsible management of clients portfolios and prospecting new customers in the Beverages, Botanical Extracts, Flavors and Health & Wellness segments, working with different product lines of company's portfolio throughout Brazilian markets and in some export markets. Result-oriented business performance, emphasis on customer visits, project pipeline increase with the objective of generating new business, innovation presentations for segmented customers based on market trends mapping.

• Sales Administrative Analyst - WILD Flavors & Specialty Ingridients Division

  • May 2016 - Dec 2018

  - Conducting improvement projects for sales administration processes.- Reviews and updates annual sales forecast at least monthly.- Provide timely and accurate information to incoming customer requests or complaints.- Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer (ORDER TO CASH).- Partner with sales rep to meet and exceed customer’s service expectations.- Check purchase orders for accuracy, correct pricing and delivery, contact customer when needed.- Process customer orders/changes according to established department policies and procedures.- Initiates sample requests and coordinates all related paperwork and forwards to customers as requested. - Sends inventory updates, financing reconciliations, market updates and other related information as requested by customer.- Routes order to production for filling and follows up on orders to ensure delivery by specified dates.- Investigates and resolves customer problems with deliveries.- Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.- Maintains detailed files for documentation. Show less

• Sales Administrative Analyst - Animal Nutrition Division

  • Sep 2015 - Apr 2016

  - Supporting and attending South America client portfolio; - Replenishing national stocks to supply local customers; - Monitoring delivery status; - Submitting commercial proposals and trading with local customer and direct imports;- Reporting issue commissions and managing commissions payment to representatives, dealers and salespeople; - Managing import timetable USA X South America customers; - Reporting and giving presentations to the Board; - Rearing internal controls in the Office Package; - Monitoring import processes beside Trading Department: documents checking, customs agent supporting, estimating import, storage, demurrage and transportation costs; - Drafting invoices; - Monitoring and updating credit limit; - Arranging orders of guarantees, consignment of goods and direct sale; - Placing quality complaints and taking commercial actions: applying credit, goods returning, goods replacing; - Customer relationship management to South America customers. Show less



M Simões Indústria e Comercio de Vidros Ltda

• São Paulo e Região, Brasil

• Business Analyst

  • Mar 2014 - Feb 2015

  In the first six months I took part in the following activities: - Costs and losses controlling on production processes through measurement reports; - Preparing and updating daily productivity, costs, sales and billing reports; - Taking part in projects, e.g. cost reduction and restructuring of the commercial area, creating quality area, readjustment of delivery routes according to production and fleet capacity; - Reporting and giving presentations to the Board; - Updating the company’s income statement daily; Six months later, after the restructuring, the Board decided to transfer me to the commercial area because of my experience in the area. I became responsible for 50% of sales by managing the customer base of representatives. My routine changed to the following: - Trading with production and commercial department so there would be no delays in the delivery of orders; - Following up production and customer agreed deadlines; - Visiting major customers periodically or according to the case - Negotiating price and deadlines; - Supporting representatives, consultants, managers and external sellers. Show less



Axalta

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • Mar 2010 - Nov 2013

  In the first two years I was an intern and developed the following activities: - Registering new customers; - Sending samples; - Updating prices in the system; - Quoting and calculating contribution margin and price; - Controlling and transferring stock between subsidiaries; After applying for a vacancy in the Sales Department, I started to do the following tasks: - Flowing information between customer, logistic, planning, demand and production; - Managing orders; - Monitoring input materials in stock and subsequent segregation; - Signing emergency needs between customers, demand and production; - Following up between production and clients daily; - Preparing and updating spreadsheets and database; - Controlling and analyzing data through management reports, as forecast, real demand, among others; - Reporting issue commissions to representatives; - Built-in support for consultants, market supervisors, representatives and managers. Show less



FCA Fiat Chrysler Automobiles

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Internship

  • Jan 2009 - Feb 2010

  - Controlling and drafting of the BUDGET; - Filing and organizing documents; - Rearing and feeding sheets; - Requesting travel bills; - Schedule and commitments controls; - Telephone service; - Controlling of payments and current account. - Controlling and drafting of the BUDGET; - Filing and organizing documents; - Rearing and feeding sheets; - Requesting travel bills; - Schedule and commitments controls; - Telephone service; - Controlling of payments and current account.