Senior Lecturer, School of Business and Economics

• Mar 2017 - Present

Lecturer, School of Business and Economics

• May 2012 - Feb 2017

Teaching courses offered in the BBA Program which include: -Introduction to Business-Introduction to Financial Accounting-Introduction to Financial Management-Corporate Finance

International Student Mentor

• Aug 2011 - Dec 2011

The International Mentor Programme aims to facilitate the students' adaptation to their new environment. As a mentor I helped the new international students to settle into Lund student life. Together with the other mentors in the group I organised social activities with the new students.

Officer, Business Management, Business Finance

• Dec 2009 - Jul 2010

-Extend smooth support to units/departments on regular financial operation issues -Assist supervisor in preparing value added financial reports, like-costs to customers (C2C); Sales acquisition costs (SAC)-Evaluation & cost-benefit analysis of different campaign and events-Analyze performance of different channels, distributors & regions-Support the periodic closing of financial P/L and propose relevant accruals-Active involvement in the cross functional activities with value chain peers-Ensure proper utilization of resources and SOA compliance -Develop awareness of operational efficiency and excellence-Ensure effective control & compliance over processing of financial transaction

CUSTOMER MANAGER

• Apr 2008 - Dec 2009

-Ensure optimum customer Service for end-customers and channel partners-Respond to customer queries and complaints using appropriate communication methods -Maintain company code of conducts, etiquette and appropriate behavior and uphold company image-Ensure positive customer Experience at every interaction

Telemarketer

• Dec 2007 - Mar 2008

Making outbound calls to potential businesses in Australia