Experience

Rainforest QA

• United States
• Software Development
• 1 - 100 Employee

• Quality Assurance Specialist

  • Feb 2015 - Present



InnoValue Consult UK (IVC)

• Business Consulting and Services
• 1 - 100 Employee

• Team Manager

  • Jun 2012 - Mar 2021

  Flight Hall is UK based BPO organization. Their Main Service was Travel agency. Started as an Operations (Call center) Team Member for Six Months and then Lead the Same Team for around ten years. • Dealing with clients mostly in critical situations. • Along with operations Lead the marketing and after sales departments. • Handling Social Media account of organization as well as directors accounts. • Reporting of the other running projects expect Travel Agency. • Interviewing, Hiring and Training of the New and existing • Managing Invitation for the events held at UK parliament by SAFF