Experience

theBPO.
• Pakistan
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee
• Information Technology Analyst

  • Jul 2022 - Present


Platinum Steel

• Pakistan
• Wholesale Building Materials
• 1 - 100 Employee

• Information Technology Executive

  • Jun 2022 - Jan 2023

  • Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices • Managed complete user data with their complete assets information. • Determined network problems and provided solutions. • Coordinated projects & process changes across the production environment. • Installs and maintains network operating systems; ensures that backup copies of all files are routinely made and securely stored at separate location; maintains system documentation. • Perform network design and capacity planning. • Fixing software and hardware configuration issues for user on-demand or from inspection of the system. Show less



Liberty Books Pvt Ltd.

• Pakistan
• Retail
• 1 - 100 Employee

• Senior Information Technology Officer

  • Aug 2019 - Jun 2022

  • Recommended improvements to network operations and infrastructure hardware. • Troubleshoot network problems and provided out of hours support. • Defined IT maintenance procedures. • Documented infrastructure inventory, recorded diagnosis and resolution of network faults. • Provided support to remote users. • Managed complete user data with their complete asset information. • Log issues to a ticketing system. • Provided support and troubleshooting during build and implementation stage. Carrying out maintenance and changes to data network equipment, including IMAC (Install, Move, Add and Change). Show less



Bigcats Private Limited

• Advertising Services
• 1 - 100 Employee

• Information Technology Incharge

  • Aug 2015 - Sep 2016

  • Documented network infrastructure and maintenance strategies. • Provided reports, guides, SoW, HLD, LLD, NRFU and diagrams for dissemination to internal and external audiences. • Continually reviewed defects and enhancement requests, and facilitated fault diagnosis and resolution for both internal and external clients • Documented network infrastructure and maintenance strategies. • Provided reports, guides, SoW, HLD, LLD, NRFU and diagrams for dissemination to internal and external audiences. • Continually reviewed defects and enhancement requests, and facilitated fault diagnosis and resolution for both internal and external clients



Soorty Enterprises Pvt. Ltd.

• Pakistan
• Textile Manufacturing
• 700 & Above Employee

• Network Engineer

  • Aug 2014 - Aug 2015

  • Continually reviewed defects and enhancement requests, and facilitated fault diagnosis and resolution for both internal and external clients. • Coordinated projects & process changes across the production environment. • Worked on the HRMS software and took backups on daily basis. • Managed Cisco switches and routers IP Based networks. • Managed 8 Radio links and provided Remote Desktop support to users. • Determined network problems and provided resolutions. • Ensured the availability, integrity, security, performance, reliability of data network, storage systems and servers for smooth operations. • Managed Network Monitoring System Show less