Experience

Asia Media Studio

• Thailand
• Graphic Design
• 1 - 100 Employee

• Project Manager

  • Jan 2021 - Present

  • Work directly with client teams to understand project request, gather requirements, define objectives, deliverables and delivery dates, plan resources and develop a clear and actionable project plan • Write clear and detailed project briefs for the Creative team, and answer any internal and external questions • Efficiently and effectively manage day-to-day problems, and communicate effectively in difficult and time sensitive situations. Understand when (and why) to escalate issues. Facilitate meetings, and ensure the team receives clear direction for next steps • Have an understanding of Asia Media Studio and Client specific operational management systems and tools (time tracking, project timeline applications, etc.) adjusting the tools and resources as required to effectively manage each project • Deliver multiple, often concurrent projects: error free, on time or early, on or under budget, all while meeting or exceeding creative objectives and expectations • Possess knowledge of quality assurance methodologies and ownership/management Show less



Asiajet Travel

• Thailand
• Travel Arrangements
• 1 - 100 Employee

• RESERVATION & OPERATIONS MANAGER

  • 2016 - Sep 2020

  • Overall control of department operations.• Personnel management (delegating/training/performance reviews).• Working and communicating with various departments (both internal and external) and suppliers, focusing primarily on operations, reservations, quality-control and customer relations.• Assignment of French guides for FIT/Group packages.• Ensuring staff complete all tasks on schedule and to a high quality.• Confirming and reconfirming bookings and scheduling with hotels, transportation teams and relevant suppliers.• Manage costs with hotels, transportation and relevant tour parties.• Designate budgets to tour guides and reimburse hotels, tour guides and drivers for changes to itinerary.• Investigate and resolve all complaints with regards to guides, transportation companies and relevant suppliers.• Directly report to executive management on a regular basis. Show less

• Reservations & Operation Officer

  • 2013 - 2016

  • Process reservations with hotels/suppliers/transportation and related personnel both within and outside the company.• Prepare documents such as booking forms, vouchers, itineraries, train tickets, flight tickets, etc., and ensure all guides, tour leaders and customers receive up-to-date tour information/documents.• Work together with French-language departments to reserve hotels, restaurants and other venues for groups, as well as to make reservations for tours, transfers and other related events.• Assign and confirm all transfers, excursions and tour packages with guides and drivers.• Check that all bookings with suppliers have been confirmed.• Solve all problems related to ongoing operations.• Be the emergency contact person for hotels/transportation/ Show less



Central Pattana (CPN)

• Thailand
• Real Estate
• 500 - 600 Employee

• ONSITE MEDIA MANAGEMENT TRAINEE

  • Apr 2012 - Jul 2012

  • Monitor and assist with media events. • Write monthly communication plans and reports to ensure all media monitoring data is recorded and up to date. • Collect creative and technical specifications from sites to create marketing content. • Provide graphic designs in line with the requirements of the customer. • Develop animated graphics for use in marketing and sales support assignments. • Set up and adjust recording and audio equipment. • Operate recording/playback equipment for videos, television programs and live events. • Operate audio consoles/computers, tape machines, microphones and sound processing equipment to mix, combine and edit music and sound at live events. Show less