Kamogelo Motheogane

Customer Service Consultant at rain South Africa
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • English -
  • Tswana -
Skills

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Bio

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Credentials

  • Marketing Certificate
    -

Experience

  • rain South Africa
    • South Africa
    • Telecommunications
    • 300 - 400 Employee
    • Customer Service Consultant
      • Nov 2020 - Present

  • Mango Airlines
    • South Africa
    • Airlines and Aviation
    • 200 - 300 Employee
    • Customer Service Consultant
      • May 2018 - Feb 2020

      Answer calls and respond to e-mails Handle customers inquiries both telephonically and by emails Manage and resolve customers complaints Identify and escalate priority issues Complete call logs and issue reference numbers Ensure that accurate notes are logged for every interaction with a client Able to handle irate customers and take personal responsibility of the query Always aims for first time resolution on queries Follow-up on initial contracts to determine customer satisfaction Show less

  • African Bank
    • South Africa
    • Banking
    • 700 & Above Employee
    • Customer service & Sales Consultant
      • Nov 2012 - Apr 2013

      Provide accurates and comprehensive information to customers Produce reports Do financial needs and analysis Filling Collections Customer service Provide accurates and comprehensive information to customers Produce reports Do financial needs and analysis Filling Collections Customer service

  • Direct Channel Holdings (PTY) LTD
    • Outsourcing/Offshoring
    • 100 - 200 Employee
    • Sales Consultant
      • Apr 2010 - Jun 2012

      Outbound calls Sell Old Mutual products Do financial needs and analysis Outbound calls Sell Old Mutual products Do financial needs and analysis

Education

  • Cornerstone-hr
    High School, Customer Service Support/Call Center/Teleservice Operation
    2005 - 2005
  • Tshwane University of Technology
    Certificate, Marketing/Marketing Management, General
    2003 - 2003
  • Ramoshidi Technical & Commercial high school
    Matric
    1998 - 2000

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