Experience

DB Results Philippines

• Philippines
• IT Services and IT Consulting
• 1 - 100 Employee

• Recruiting Officer

  • Jun 2022 - Present



Providence

• Hospitals and Health Care
• 700 & Above Employee

• Recruiter

  • Jan 2022 - May 2022

  Responsible for candidate generation primarily through direct sourcing and research; works with a large pool of passive and active candidates by conducting phone screen interview and/or reviewing video interview; works closely with Staffing Consultants, Hiring Managers, or the client to refine, grow, and follow strategies that provide a qualified candidate pool; consults on how to improve existing strategies and provide feedback using analytics.

• Recruitment Coordinator

  • Nov 2020 - Jan 2022

  • Contact applicants and hiring managers to coordinate and schedule interviews• Coordinate travel arrangements as needed• Book resources for interviews• Communicate the decision of the applicant to all recruitment support groups by updating the applicant management database and sending out status notifications• Keep Applicant Tracking System (ATS) updated at all times• Perform other miscellaneous duties as required by management



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Recruiter

  • Jan 2022 - May 2022

• Recruitment Coordinator

  • Nov 2020 - Jan 2022



National Center for Mental Health

• Philippines
• Mental Health Care
• 100 - 200 Employee

• Test Administrator- Intern

  • Dec 2019 - Mar 2020

  • Interpret and administered series of tests to in/out- patients. • Designed and conducted group dynamics for a group of selected in-patients. • Interpret and administered series of tests to in/out- patients. • Designed and conducted group dynamics for a group of selected in-patients.



West Rembo Elementary School

• Makati, National Capital Region, Philippines

• Guidance Coordinator- Intern

  • Sep 2019 - Nov 2019

  • Facilitated group therapy session to promote physical and mental health and social development in the leadership training. • Facilitated group therapy session to promote physical and mental health and social development in the leadership training.



Cloud Development Resources

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• HR Recruitment Intern

  • Jul 2019 - Sep 2019

  • Sourcing in Job Street • Reviewed resumes to determine candidate credentials • Boolean search • Support Interview and Extend Job Offer • Organized 201 files. • Sourcing in Job Street • Reviewed resumes to determine candidate credentials • Boolean search • Support Interview and Extend Job Offer • Organized 201 files.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Oct 2015 - Jun 2016

  • Identify and assess customers’ needs to achieve satisfaction• Build sustainable relationships and trust with customer accounts through open and interactive communication.• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

• Sales Operations Executive

  • Jan 2015 - Oct 2015



ServCARE Solutions Phils., Inc.

• Makati, National Capital Region, Philippines

• Customer Service Representative

  • Apr 2013 - Nov 2014

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • Record type of repair, replacement and cost of maintenance or repair work. • Provide routine guidelines to maintain and ensure that machines continue to run smoothly before releasing. • Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary. • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • Record type of repair, replacement and cost of maintenance or repair work. • Provide routine guidelines to maintain and ensure that machines continue to run smoothly before releasing. • Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary.