Experience

Miceli Dairy Products Company

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Warehouse Associate

  • Aug 2022 - Present

  Packing, palletizing, weighing and labeling various products, recording essential packaging information with accordance with the SQF procedures, assists in bulk packaging of mozzarella from brine while recording essential information pertaining to bulk packaging and rotating between lines and positions practicing good ergonomics, knows all clean-up procedures and chemical handling procedures and assists in setting up for production and changeovers, visually inspect product for quality defects while observing all safety rules, work rules and procedures Show less


FrontLine Service
• United States
• Non-profit Organizations
• 100 - 200 Employee
• Coordinated Intake Specialist

  • Jul 2018 - Present

H&R Block
• Information Technology & Services
• 1 - 100 Employee
• Customer Service Professional

  • Jan 2018 - Present


Aptive Environmental

• United States
• Environmental Services
• 700 & Above Employee

• Customer Leadership Specialist

  • Aug 2017 - Nov 2017

  Monitor phone lines while handling customer service requests, generate sales leads through customer interactions, manage office email, schedule service appointments, log check payments and process online payments, run diagnostic reports to check for accuracy of routes Monitor phone lines while handling customer service requests, generate sales leads through customer interactions, manage office email, schedule service appointments, log check payments and process online payments, run diagnostic reports to check for accuracy of routes

• Customer Service Professional

  • Jan 2016 - Apr 2017

  Managed daily schedule for all office tax professionals using online appointment software, daily filing, front desk and phone responsibilities, first point of contact for clients, keep office clean and stocked with supplies, set the office up before open hours and perform all shut down procedures to close the office on time Managed daily schedule for all office tax professionals using online appointment software, daily filing, front desk and phone responsibilities, first point of contact for clients, keep office clean and stocked with supplies, set the office up before open hours and perform all shut down procedures to close the office on time



Cleveland State University

• United States
• Higher Education
• 700 & Above Employee

• Testing Services Student Assistant

  • May 2013 - Mar 2015

  Test administrator and room monitor, assist in office duties such as grading exams, making appointments, taking payments, issuing receipts, front desk and phone responsibilities, opening and closing the office Test administrator and room monitor, assist in office duties such as grading exams, making appointments, taking payments, issuing receipts, front desk and phone responsibilities, opening and closing the office