Experience

Motor Fuel Group

• United Kingdom
• Oil and Gas
• 200 - 300 Employee

• FoTG Operations Support (South)

  • Nov 2019 - Present



EG Group

• United Kingdom
• Retail
• 700 & Above Employee

• Area Manager-Subway

  • May 2018 - Nov 2019

  Lead full regional and operational management of 11 stores across region, devising and implementing strategies to increase store financial performance, deliver customer service excellence, increase sales and over perform within store audits.Key Achievements:- Utilise leadership strengths to identify areas for improvement, implementing new processes and procedures to drive increased sales and profitability- Build exceptional relations with store managers and teams, setting individual performance targets, exceeding all company staff targets- Motivate, coach and develop Managers / teams to exceed targets through inspirational management style, promoting and developing employees to reach goals- Ensure forecourts are well merchandised, look enticing and are vibrant- Recruit talented Manager team, conducting in-depth assessment and recruitment - Lead operational management to ensure stores pass mystery shopper visits and audits Show less

• Forecourt Site Manager: Esso Garage

  • Sep 2015 - May 2018

  TUPE Transferred from Roc UK Ltd to lead smooth operational control of site, ensuring team, sales, stock management, merchandising and health & safety compliance met or exceeded KPI targets.Key Achievements:- Managed, motivated, coached and trained team to meet sales and profitability targets- Handled legal compliance and accountancy control, ensuring accurate banking, financial analysis and accountancy records- Handled stock control and deliveries, ordering stock in line with operational needs and leading initiatives to minimise wastage to key targets- Led operational control, ensuring highest levels of H&S compliance- Completed store audit paperwork to required daily standards- Drove highest standards of customer service and resource allocation, ensuring effective staff coverage at peak / minimal times to achieve operational performance Show less



Roc Uk Limited

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• ASM Manager : Esso Garage

  • Sep 2012 - Sep 2015

  Led store control, compliance, H&S, team management and stock management to key company targets. Key Achievements:- Led legal compliance, inventory control, wastage control and H&S compliance across store operations, ensuing audit paperwork completed to daily retail excellence targets- Managed and coached teams, delegating duties to staff to ensure operational performance- Controlled store operational delivery to KPI targets, leading effective store operations

• FOOD SERVICE SUPERVISOR: ESSO GARAGE

  • 2009 - 2013

  Promoted due to exceptional performance to lead food department management and leadership of 2 casual employees. Delivered through motivational and rousing management style to achieve high sales performance.Key Achievements:-Successfully led food service operations and due diligent paperwork to meet audit standards-Led team performance reviews through honest approach, providing truthful staff feedback to create viable development targets-Coached, mentored and trained 2 Casual employees to meet company targets Show less

• Sales Advisor: Esso Garage

  • 2007 - 2009