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Kamila Biesiekierska

B2B Project Manager at Software Development Academy

Contact Information

us****@****om

(386) 825-5501

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Location

Gdynia, Pomorskie, Poland, PL

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B2B Project Manager
- Feb 2023 - Present
● Implementation of short and long term projects● Conducting projects independently, preparing training and B2B projects.● Coordination of activities on the operational side, necessary for the implementation of projects - including responsibility for distributing tasks to individual departments, overseeing their implementation● Close cooperation with the B2B sales department.● Responsibility for the budget● Current contact with the customer - ensuring customer satisfaction while safeguarding the company's interests.● Support in the preparation of B2B offers. Show less
Senior Project Coordinator
- Jan 2022 - Jan 2023
● Utilizing Microsoft Excel for reports and analysis.● Conducting customer satisfaction and class effectiveness analysis, commissioning trainer performanceappraisals.● Overseeing the training process, ensuring the training needs are met, budgeting.● Leading a team of 3 people.● Training supervision over 35 different courses (Java, Python, Software Tester). Supervising course qualityand execution. Monitoring waivers.

Bank branch Manager - Manager of Sales
- Mar 2017 - Nov 2021
● Project Management - from conceptualization to execution. Opening a brand new bank branch - business plan preparation, competitor analysis, market study, recruitment process, venue finding, bank regulations implementation, team employment, team training, customer acquisition. ● Direct Management. Leading a team of 6 people. Overseeing and managing all the stages - recruitment, training, motivating, team development, effectiveness control, weak and strong points analysis, goal prioritizing, ● Extensive analysis of branch needs, strategizing and implementing appropriate solutions. ● Financial Management. Budgeting. Forecasting. Sales plans execution - 150% target completion. Providing high level reports. Progress tracking. ● B2C sales. Internal CRM of 2500 customers. Building long-term professional relations. ● Company revenue grew up to 60% in comparison with the first year. First year itself was profitable. ● Excellent knowledge of banking software. Show less

Currency cashier, dispatcher (Kasjer walutowy dysponent)
- Feb 2013 - Jan 2017
● Creating a positive bank image. Measuring and improving consumer satisfaction, ● Individual sales plan execution - 120% target completion. Active and successful customer acquisition. Full customer service. CRM customer base increase of 1000 customers. ● Documents and contracts drafting. NBP - quarterly financial reporting . ● Building a positive working environment. Helping and supporting colleagues. ● Creating a positive bank image. Measuring and improving consumer satisfaction, ● Individual sales plan execution - 120% target completion. Active and successful customer acquisition. Full customer service. CRM customer base increase of 1000 customers. ● Documents and contracts drafting. NBP - quarterly financial reporting . ● Building a positive working environment. Helping and supporting colleagues.

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