Experience

No Limit

• Poland
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Customer Complaint Clerk

  • Jan 2022 - Present

  • Record the complaint • Ensure that all actions have been taken and no details missed • Report preparation • Cooperation with teams in Europe • Record the complaint • Ensure that all actions have been taken and no details missed • Report preparation • Cooperation with teams in Europe



VeloBank S.A.

• Poland
• Financial Services
• 700 & Above Employee

• Complaint Specialist

  • Oct 2018 - Dec 2021

  • Processing complaints • Cooperation with other bank entities to solve questions • Implementation of improvements of processes • Control of compliant complaint processing • Preparation of reports and metrics • Processing complaints • Cooperation with other bank entities to solve questions • Implementation of improvements of processes • Control of compliant complaint processing • Preparation of reports and metrics



Polkomtel

• Poland
• Telecommunications
• 700 & Above Employee

• Customer Advisor - Complaint Department

  • Oct 2015 - Jul 2018

  • Invoice posting • Customer support • Complaint handling • Problem solving • Invoice posting • Customer support • Complaint handling • Problem solving



PPH Bakery

• Grajewo, Podlaskie, Poland

• Office Worker

  • Apr 2014 - Jun 2015



Neonet SA

• Poland
• Retail
• 400 - 500 Employee

• Shop Assistant

  • Jun 2013 - Dec 2013



Delta Sport

• Białystok, Podlaskie, Poland

• Commercial Presenter

  • Apr 2011 - Feb 2012