Instructional Designer

• Jun 2022 - Present

Instructional Designer

• Jul 2019 - Jun 2022

Collaborate with content SMEs to support training efforts, generating a 20% percent increase in learner participation. Design custom-eLearning courses tailored to learner needs using reality based scenarios, interactives and simulations. Develop and revise instructor guides, student guides and other online college course materials in collaboration with subject matter experts and administration. Collaborate with content SMEs to support training efforts, generating a 20% percent increase in learner participation. Design custom-eLearning courses tailored to learner needs using reality based scenarios, interactives and simulations. Develop and revise instructor guides, student guides and other online college course materials in collaboration with subject matter experts and administration.

Administrative and Proctoring Coordinator

• Aug 2018 - Jul 2019

Coordinated and facilitated proctoring training workshops for faculty in person and via Brightspace (D2L). Coordinated captioning services processing requests, assigning to student workers, and facilitating communication with instructors. Provided appropriate training and communication to the University community regarding online exams, security issues, and scheduling.

Technology Coordinator

• Jul 2012 - Aug 2018

Maintained a relationship with Financial Aid counselors to ensure student financial aid packages were reflected properly within the financial aid software. Supervised Technology Assistants and worked closely with the Director of Financial Aid. Maintained confidentiality of student's personal and private information such as financial aid packages, social security numbers, driver's license numbers, and incomes.

Freelance Blogger

• Dec 2016 - Dec 2017