Kamel Mohamed
Information Technology Support Manager at Smart Support- Claim this Profile
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Bio
Credentials
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Operating Systems and You: Becoming a Power User
GoogleNov, 2022- Nov, 2024 -
The Bits and Bytes of Computer Networking
CourseraJul, 2022- Nov, 2024 -
Cloud Computing Basics (Cloud 101)
CourseraMay, 2022- Nov, 2024 -
Technical Support Fundamentals
CourseraMay, 2022- Nov, 2024
Experience
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Smart Support
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Saudi Arabia
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Technology, Information and Internet
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1 - 100 Employee
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Information Technology Support Manager
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Jan 2022 - Present
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IT Specialist
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Jan 2014 - Present
- Helpdesk tasks.- Staff training.- Networks Planning, Implement and maintenance.- Backup.- Remote support. - Helpdesk tasks.- Staff training.- Networks Planning, Implement and maintenance.- Backup.- Remote support.
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YrBooking.com
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United Arab Emirates
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Wholesale
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1 - 100 Employee
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System Administrator
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Aug 2016 - Jan 2022
- TMS system, Testing, Evaluation, relation management with development providers and 3rd party suppliers.- Helpdesk tasks.- Staff training for TMS System.- Networks Planning, Implement and maintenance.- Backup.- Remote support. - TMS system, Testing, Evaluation, relation management with development providers and 3rd party suppliers.- Helpdesk tasks.- Staff training for TMS System.- Networks Planning, Implement and maintenance.- Backup.- Remote support.
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UNii Engineering Consultancy L.L.C
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United Arab Emirates
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Design Services
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100 - 200 Employee
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System Administrator
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Sep 2015 - Apr 2020
- Helpdesk tasks.- Networks Planning, Implement and maintenance.- Backup.- Remote support. - Helpdesk tasks.- Networks Planning, Implement and maintenance.- Backup.- Remote support.
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Education
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Ain Shams University
Bachelor's degree, Business Administration and Management, General