Kamel Mohamed

Information Technology Support Manager at Smart Support
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Contact Information
us****@****om
(386) 825-5501
Location
Egypt, EG

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Credentials

  • Operating Systems and You: Becoming a Power User
    Google
    Nov, 2022
    - Nov, 2024
  • The Bits and Bytes of Computer Networking
    Coursera
    Jul, 2022
    - Nov, 2024
  • Cloud Computing Basics (Cloud 101)
    Coursera
    May, 2022
    - Nov, 2024
  • Technical Support Fundamentals
    Coursera
    May, 2022
    - Nov, 2024

Experience

    • Saudi Arabia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Information Technology Support Manager
      • Jan 2022 - Present

    • IT Specialist
      • Jan 2014 - Present

      - Helpdesk tasks.- Staff training.- Networks Planning, Implement and maintenance.- Backup.- Remote support. - Helpdesk tasks.- Staff training.- Networks Planning, Implement and maintenance.- Backup.- Remote support.

    • United Arab Emirates
    • Wholesale
    • 1 - 100 Employee
    • System Administrator
      • Aug 2016 - Jan 2022

      - TMS system, Testing, Evaluation, relation management with development providers and 3rd party suppliers.- Helpdesk tasks.- Staff training for TMS System.- Networks Planning, Implement and maintenance.- Backup.- Remote support. - TMS system, Testing, Evaluation, relation management with development providers and 3rd party suppliers.- Helpdesk tasks.- Staff training for TMS System.- Networks Planning, Implement and maintenance.- Backup.- Remote support.

    • United Arab Emirates
    • Design Services
    • 100 - 200 Employee
    • System Administrator
      • Sep 2015 - Apr 2020

      - Helpdesk tasks.- Networks Planning, Implement and maintenance.- Backup.- Remote support. - Helpdesk tasks.- Networks Planning, Implement and maintenance.- Backup.- Remote support.

Education

  • Ain Shams University
    Bachelor's degree, Business Administration and Management, General
    -

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