Experience

Balls Foods

• United States
• Retail Groceries
• 1 - 100 Employee

• Cashier

  • Jun 2021 - Present

  • Greet every customer with a smile and inquire about store experience.• Answer questions about merchandise and maintain current knowledge of all promotions.• Efficiently ring up items and process payments to keep customers flowing through check-out aisles.• Assist younger cashiers with questions, difficult customer questions, and age-restricted purchases.• Contact customer service managers to handle pricing issues and complaints.• Mentor junior cashiers and new employees. • Greet every customer with a smile and inquire about store experience.• Answer questions about merchandise and maintain current knowledge of all promotions.• Efficiently ring up items and process payments to keep customers flowing through check-out aisles.• Assist younger cashiers with questions, difficult customer questions, and age-restricted purchases.• Contact customer service managers to handle pricing issues and complaints.• Mentor junior cashiers and new employees.



Family Dollar

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Jun 2020 - Jun 2021

  • At the direction of the Store Manager, supervises, trains, and develops Store Team Members on Family Dollar operating practices and procedures.• Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.• Supports Store Manager in loss prevention efforts.• Assumes certain management responsibilities in absence of Store Manager.• Provides customer engagement in positive and approachable manner.• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.• Independently stocks shelves and recovers merchandise in the store.• Accurately handles customer funds and processes transactions using the POS system.• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.• Performs all other duties as assigned in order to maintain an effective and profitable store operation. Show less



Hy-Vee, Inc.

• Retail
• 700 & Above Employee

• Customer Service Associate

  • May 2018 - Jun 2020

  •Issues and cash money orders and checks• Ship packages through the USPS system• Process various utility bills• Ability to issue Lottery tickets• Greet every customer with a smile and inquire about store experience.• Answer questions about merchandise and maintain current knowledge of all promotions.• Efficiently ring up items and process payments to keep customers flowing through check-out aisles.• Assist younger cashiers with questions, difficult customer questions, and age-restricted purchases.• Contact customer service managers to handle pricing issues and complaints.• Mentor junior cashiers and new employees. Show less



Office Depot

• France
• Retail Office Equipment

• Sales Consultant - Print Services

  • May 2017 - Apr 2018

  • Completes all customer orders correctly and within the quoted timeline, • Assess whether the Regional Print Center should be utilized. • Performing daily and weekly maintenance of the Print Services area. • Utilizes selling skills and knowledge (including cross-selling of products and services) to meet customer’s needs • Completes all customer orders correctly and within the quoted timeline, • Assess whether the Regional Print Center should be utilized. • Performing daily and weekly maintenance of the Print Services area. • Utilizes selling skills and knowledge (including cross-selling of products and services) to meet customer’s needs



Brookshire Grocery Company

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Apr 2016 - Nov 2016

  • Greet every customer with a smile and inquire about store experience. • Answer questions about merchandise and maintain current knowledge of all promotions. • Efficiently ring up items and process payments to keep customers flowing through check-out aisles. • Assist younger cashiers with questions, difficult customer questions, and age-restricted purchases. • Contact customer service managers to handle pricing issues and complaints. • Mentor junior cashiers and new employees • Greet every customer with a smile and inquire about store experience. • Answer questions about merchandise and maintain current knowledge of all promotions. • Efficiently ring up items and process payments to keep customers flowing through check-out aisles. • Assist younger cashiers with questions, difficult customer questions, and age-restricted purchases. • Contact customer service managers to handle pricing issues and complaints. • Mentor junior cashiers and new employees



Kohl's Department Stores

• United States
• 1 - 100 Employee

• Sales Associate

  • Oct 2012 - Apr 2016

  • Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems. Possess effective communications skills, and work well with others at all levels • Dealt tactfully and effectively with difficult customers • Assisted customers in finding a specific product, restocked merchandise, greeted and directed customers to their specific areas of interest • Advised customers on the location, selection, price, and use of goods available from the store, with the aim of encouraging them to buy and to return to buy in the future Show less



Chase Home Loans

• United States
• Banking
• 1 - 100 Employee

• Operations Senior Specialist

  • Jun 2008 - Apr 2012

  • Accustomed to fast-paced, high-pressured positions, demonstrated ability to prioritize multiple tasks, meet deadlines, and provide quality service • Accepted increasing responsibility demonstrating flexibility and ability to learn quickly • Skilled in ten-key by touch, Excel, Word, PowerPoint, Windows Vista, and Windows 7. • Entered data at a rate of 150 ksph standard and alpha numeric 65wpm • Input data in an accurate and efficient manner • Verified accuracy of information prior to keying • Compared entered data with the source documents • Scanned documents and processed various forms • Input data in to FHA and VA systems • Located and corrected data entry errors Show less