Experience

Neighborhood House

• United States
• Individual and Family Services
• 1 - 100 Employee

• Executive Assistant / Board Liaison

  • 2021 - Present

  Provide dedicated, meticulous administrative support to the executive director, 20-person board committee, various departments, and community stakeholders for a leading non-profit provider of social services, low-income programs, and resources. Instrumental in enabling executive director to focus on leading 100-person staff, operating 8 programs to achieve aggressive growth goals, by balancing competing priorities and time-sensitive matters, handling high-level communications, coordinating workflows, inspiring teams, adjusting plans, and anticipating needs.Establish reputation for devising clear reports and plan-of-actions, managing calendar appointments, databases, grant requests, and events, and collaborating effectively with staff, partners, funders, foundations, corporations, and volunteer leadership.Identified the need for an equity consultant to support evolving programs focused on inclusion, advocacy, and alliances with thriving, culturally diverse populations. Resulting in staff/board retreat, coordinated topic, monthly meetings with both staff and board.Spearhead several company expansion efforts, by managing high-value, multimillion-dollar projects from concept to execution, engaging contractors, architects, vendors, and city officials, obtaining bids, estimating costs, processing invoices, property management.Play a vital role facilitating board committee functions and meetings, by taking concise notes, creating agendas, setting recruitment goals, managing cash flow and finance budget, developing gap analysis report, surveys, and marketing materials for capital campaign, donors, and sponsors.



Portland Family Health

• Medical Receptionist

  • 2019 - 2021

  Delivered exceptional customer service to a diverse patient base, by managing front office duties, scheduling appointments for 20 providers, verifying insurance eligibility, updating medical records, answering incoming calls, and driving attentive delivery of quality healthcare. Delivered exceptional customer service to a diverse patient base, by managing front office duties, scheduling appointments for 20 providers, verifying insurance eligibility, updating medical records, answering incoming calls, and driving attentive delivery of quality healthcare.



Oregon Wine Sales

• Administrative Assistant

  • 2017 - 2019

  Acknowledged by owner for helping transform business, by shaping processes for accounting, payroll, administrative, and marketing for a wholesale distributor of premier wine and spirits.Streamlined manual entry of bookkeeping functions to computerized system, while arranging travel accommodations, processing payroll for 11 employees, engaging sales teams, scheduling weekly retail demo’s, promoting marketing strategies by creating and distributing POS material. Acknowledged by owner for helping transform business, by shaping processes for accounting, payroll, administrative, and marketing for a wholesale distributor of premier wine and spirits.Streamlined manual entry of bookkeeping functions to computerized system, while arranging travel accommodations, processing payroll for 11 employees, engaging sales teams, scheduling weekly retail demo’s, promoting marketing strategies by creating and distributing POS material.



Pacific NW College of Art (PNCA)

• Student Account Manager

  • 2010 - 2017

  Led all aspects of accounts receivable, bursar functions, budgeting, financial aid, collections, policy enforcement, and academic relations for a private fine arts college with a student base of 500+.Took on additional roles as the President of Staff Council, driving transparency with CFO, senior accountant, faculty, colleagues, instructors, and academic leadership, communicating feedback and addressing issues at meetings, contributing to PNCA’s mission, value, goals, and culture. Managed payment of tuitions from government loans, scholarships, grants, VA benefits, and cash transactions, while follow-up on outstanding balances, reconciling bank deposits, resolving discrepancies, and preparing monthly reports.