Experience

Optima Insurance Group
• Canada
• Insurance
• 1 - 100 Employee
• Life Insurance Advisor

  • Nov 2016 - Present


Optima Communication International

• Canada
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Life Benefit Advisor and Customer Services

  • Nov 2016 - Present

  Licensed in All Canadian Provinces except the Territories and Quebec Excellent Strengths in Sales and Customer Service Consistent in Closing Sales, Handling objections, Upsell and Cross-sell of insurance products based on customer’s needs Recognised for providing great customer experience through complex situations Adept in Understanding and Managing customers' needs Product Knowledge & Sales Underwritten by Canada life, Chubb life, AIG, Scotialife, GreenShield Canada Sponsors include Amex, Walmart, Canadian Tire, Presidents Choice, Imperial Oil, Enercare Group & Individual Products Life, Health and Dental, Critical Illness, Disability, Travel, Accidental death, Hospitalisation Inbound & Outbound Sales Life insurance: Term and Guaranteed Life, Hospitlaization, AD&D Health insurance with Sure health from Green Shield Canada Proficient in medical terminology Customer Service ~ CHUBB LIFE Enrollment and Policy Administration for Chubb Life insurance of Canada products through their SYSTEM 6 AND MONERIS Method of Payment Enrollment, Update contact information, explain coverage, attend claim enquiries Process claims forms, handle retention calls from numerous sponsors Show less



Virsen Tech Services

• Independent Technician and Consultant

  • Aug 2002 - Mar 2015

  Servicing Harvey Kalles Real Estate Ltd., DBCompNet and other Clients Computer Technician - Network Administration and Technical Support Duties Include the following : Installation, configuring, setting up and administering onsite and telephone support to clients for Windows-based Servers, Windows 7, Windows XP and Mac, High Speed Internet (including Bell and Rogers) Web hosting and administration Installation and configure Routers and internet sharing with multiple computers, Firewall for multiple Networks with NAT, IPSec and other firewall features Configure TCP/IP protocols, Network drives, Testing TCP/IP connections Scheduled daily midnight Anti-virus scans, spyware and trojan removals Ensure scheduldaily tape backups and mirror functionality Show less