Experience

Airwalk Reply

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior PMO Consultant

  • Jul 2021 - Present

  Remote



Medicines and Healthcare products Regulatory Agency

• United Kingdom
• Government Administration
• 700 & Above Employee

• Delivery Manager

  • Nov 2020 - Feb 2021

  Remote • Role aligned to GDS role requirements to support Agile based delivery. • Endorse the new Agile and Lean practices within the Agency. Support Commercial management and process to assist Financial management. • The Delivery Project at MHRA was to migrate the Lotus Notes client from on-premises to Cloud. The plan also incorporated the Upgrade of the Domino Client version. • A separate project supported the Integration of ODS codes identifying organisations into Lotus Notes initially… Show more • Role aligned to GDS role requirements to support Agile based delivery. • Endorse the new Agile and Lean practices within the Agency. Support Commercial management and process to assist Financial management. • The Delivery Project at MHRA was to migrate the Lotus Notes client from on-premises to Cloud. The plan also incorporated the Upgrade of the Domino Client version. • A separate project supported the Integration of ODS codes identifying organisations into Lotus Notes initially for use as reference data within front-end applications to records adverse incidents. • Build and Plan sprint cycles with Application Delivery Partners, using Agile Tools, such as Jira & DevOps. • Embed the way of working to ensure the process is endorsed by team members. • Management of a diverse supplier base to ensure delivery is effective against the Agencies Digital goals. Show less



Rail Delivery Group

• United Kingdom
• Rail Transportation
• 100 - 200 Employee

• Delivery Manager

  • Jan 2020 - Nov 2020

  London, England, United Kingdom Contract (Cadence-Innova) • Engage, Scope & Plan initiatives for TOCs (train operating companies) • Work with TFL, to be the key interface between TOCs and TFL to create roadmap, and delivery plan. • Lead the progress meetings to ensure initiatives are progressing against the plan • Develop the progress reports for TFL to TOCs, to ensure communication and progress is part of the governance reporting structure. • Help Identifying the risks involved and ensure TFL document these… Show more Contract (Cadence-Innova) • Engage, Scope & Plan initiatives for TOCs (train operating companies) • Work with TFL, to be the key interface between TOCs and TFL to create roadmap, and delivery plan. • Lead the progress meetings to ensure initiatives are progressing against the plan • Develop the progress reports for TFL to TOCs, to ensure communication and progress is part of the governance reporting structure. • Help Identifying the risks involved and ensure TFL document these regularly for review each month. • Develop project governance model to ensure regular meetings to keep track of progress across various suppliers • Co-ordinating and recording the work done by different people • Designed finance tracking process to ensure Projects where tracking against budget / plan. I have been involved in transferring the information from the Delivery Managers costs trackers into Tableau. Main Achievements: RDG has formed a new division in its organisation to support and grow ‘smart ticketing’ solution used across many of the rail operators. My role enabled me to introduce internal practices to ensure smooth delivery of the Service Delivery projects. Practices aligned to the use of the ServiceNow, to connect with internal teams and external suppliers. I am assigned to one of the largest projects, working with TFL to deliver TOC initiatives, to help TFL drive their plans by being the key interface between the suppliers. Show less



UK National Audit Office

• United Kingdom
• Government Administration
• 700 & Above Employee

• Program Management Office Consultant

  • Feb 2018 - Dec 2019

  London, England, United Kingdom Contract (Cadence-Innova) • Define & develop Project Management Office, processes, disciplines, and reporting rhythm for Agile / Waterfall Delivery. • Embed processes and demonstrate the reporting rhythm function, enabling the project to report / escalate via the correct channels as designed. • Develop documentation and processes / templates for project managers. • Reporting packs developed and reviewed at Governance Forums. • Produce guidance to support agile projects managed… Show more Contract (Cadence-Innova) • Define & develop Project Management Office, processes, disciplines, and reporting rhythm for Agile / Waterfall Delivery. • Embed processes and demonstrate the reporting rhythm function, enabling the project to report / escalate via the correct channels as designed. • Develop documentation and processes / templates for project managers. • Reporting packs developed and reviewed at Governance Forums. • Produce guidance to support agile projects managed via TFS. • Develop a framework to support changes managed via VSTS. Develop templates to support the stage sign off process. • Work with Project members and Programme to ensure effective reporting and progress. Main Achievements: Worked with NAO to deliver 2 core / major projects. One being the PMO Manager for delivery O365 + Laptop Refresh for the organisation. A second project where I was the delivery manager in introducing Teams, with headsets and removing the old Cisco devices. Update the mobile technology to accommodate for the O365 offering Show less



KCOM

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• PMO Consultant / Design

  • Sep 2017 - Dec 2017

  London, England, United Kingdom Contract (Cadence-Innova) • Define best practice for the organisation deliver projects effectively. • Key Areas included - Portfolio Governance, Project Governance, Reporting, Change Management – Project Change. • Documentation Management & Solution Governance. • Create As-is and to-be models of processes to describe the pros and cons & show business change needs and assessing business impact of said changes. • Review current KCOM process and re-design or recommend changes to… Show more Contract (Cadence-Innova) • Define best practice for the organisation deliver projects effectively. • Key Areas included - Portfolio Governance, Project Governance, Reporting, Change Management – Project Change. • Documentation Management & Solution Governance. • Create As-is and to-be models of processes to describe the pros and cons & show business change needs and assessing business impact of said changes. • Review current KCOM process and re-design or recommend changes to make the process work more effectively. • Create new processes with supported documentation showing the management responsibilities and the Project Managers Responsibilities. • Develop the role of the PMO and Project Assurance Team. Introduce the role of a Quality Assurance, embedding Quality with each of the processes delivered against the areas mentioned above. Main Achievements: Design and Document processes for keys areas of project delivery. These will enable the organisation to bring consistency in deliver by defining the Organisation Model and escalation route from Project to Portfolio. Whilst Cadence Innova did not embed the processes, the method to embed was prescribed in the documentation developed and signed off by the customer. Show less



IfATE (Institute for Apprenticeships and Technical Education)

• Education Administration Programs
• 100 - 200 Employee

• PMO Design & PMO Lead

  • Jan 2017 - Apr 2017

  London, England, United Kingdom • Define the Projects Governance Structure to develop first phase of project. • Embed the Governance – define the reporting rhythm, templates and processes to support this • Develop TORs for each of the meeting to ensure purpose and content are agreed with Senior Management. Setting out the escalation route for projects • Define the ‘New Business’ Set-up Tasks and Plan to move team into new building, with new IT and new org branding. • Develop the Set-up PID • Maintain Set-up… Show more • Define the Projects Governance Structure to develop first phase of project. • Embed the Governance – define the reporting rhythm, templates and processes to support this • Develop TORs for each of the meeting to ensure purpose and content are agreed with Senior Management. Setting out the escalation route for projects • Define the ‘New Business’ Set-up Tasks and Plan to move team into new building, with new IT and new org branding. • Develop the Set-up PID • Maintain Set-up RAID, set-up of Risk and Issues review bi-weekly. Ensure Actions and Decisions are endorsed by management at the relevant meetings. • Provide support and guidance to projects – developing PIDs, support them in maintaining Risks and Issues in RAID Register • Prepare governance meeting agendas and papers. Issue and capture key actions and decisions for Set-up Programme Main Achievements: Ensure that the programme met the set-up and Go Live date prescribed by the minister. This was a short contract to support the set-up of a government entity – The Institute for Apprenticeships. Show less



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Project Manager

  • Jan 2016 - Dec 2016

  Old Street • Project Managed various Projects during my time in closedown of the Clearlybusiness entity and Barclays • Project Plan and risk assure the close down of the finance functions within Clearlybusiness • Project Plan and risk assure the infrastructure and data retention of Clearlybusiness data and transition into Barclays infrastructure • Complete the weekly reporting and present risks and issues to SRO



Clearlybusiness

• United Kingdom
• Software Development
• 1 - 100 Employee

• PMO Lead

  • Jan 2014 - Dec 2015

  London, Old Street PMO Lead • Defining and implementing the overall planning approach, obtains acceptance and buy-in to the approach from all stakeholders and ensures planning standards and guidelines are adhered to across the programme • Managing the standard PMO processes for the programme/project, including the implementation and application of the Risk Management, change control process and quality assurance process, configuration management and planning and reporting functions • Analysing and… Show more PMO Lead • Defining and implementing the overall planning approach, obtains acceptance and buy-in to the approach from all stakeholders and ensures planning standards and guidelines are adhered to across the programme • Managing the standard PMO processes for the programme/project, including the implementation and application of the Risk Management, change control process and quality assurance process, configuration management and planning and reporting functions • Analysing and reporting to the Programme Manager providing reports and updates at agreed intervals • Supporting the Programme/Project Manager, in preparing for formal reviews and gates • Facilitating and supporting the planning process, ensuring that products and dependencies are captured, understood and developed into a coherent MS Project plan. Show less



Westminster City Council

• Project Support Officer

  • Sep 2013 - Dec 2013

  London Area, United Kingdom



Virgin Media

• United Kingdom
• Telecommunications
• 700 & Above Employee

• PMO Analyst

  • Sep 2009 - Aug 2013

  Hook Moved around within the VM Change department to support various projects, these include Next Generation TV, TiVO, Email Exhange from 07 to 10 and other IT projects. I have since moved into the Access & Operations Porfolio, where i have been involved in £16m transformation & Data Migration project, which has been keeping me very busy! My Skills include the following: Managing the programme finances, and using the resources available to pull off the transactional details required… Show more Moved around within the VM Change department to support various projects, these include Next Generation TV, TiVO, Email Exhange from 07 to 10 and other IT projects. I have since moved into the Access & Operations Porfolio, where i have been involved in £16m transformation & Data Migration project, which has been keeping me very busy! My Skills include the following: Managing the programme finances, and using the resources available to pull off the transactional details required for month end reporting. I have developed Vlookups in the finance tracking to aid in managing large amount of data. I also support the Raising, tracking and receipting of POs on Oracle. Ensure journals and accruals are created and adjusted as required. Complete the Management Variance report and explain the major differences in actuals and forecast. Work with the project Accountant and PM to correctly forecast and ensure this is alligned to programme budget. Ensure that the PMs are working to the process deployed by myself to manage the RAID Item on the project. These include, understanding the Inter and outer project dependancies, ensure these have been IA'd and included to a project plan deliveable. Risks and Issues are chased through to closer. Lessons Learnt are being captured throughout each project stage and these are stored in the PMO repository area on Sharepoint. Project documents are stored on the project Sharepoint site, which is created and adminstered by myself. A numbering structure is agreed with the PM and this documented in the PDD. The project document log is managed by myself to ensure that we have the latest version of the document available with the relevant approval signoff. Other Areas include management of project organisation charts, contact lists and holiday trackers. Assist with onboarding of new project team members. Over my years in VM, i have assisted with deploying governance within my projects to streamline the way we work. Show less



Experian

• Information Services
• 700 & Above Employee

• Service Manager

  • Feb 2008 - Feb 2009



Azzurri Communications

• United Kingdom
• Telecommunications
• 100 - 200 Employee

• Project Manager

  • Oct 2007 - Feb 2008



Clarke Telecom

• United Kingdom
• Telecommunications
• 200 - 300 Employee

• PSO / Service Coordinator

  • Aug 2004 - Sep 2007



O2 (Telefónica UK)

• United Kingdom
• Telecommunications
• 700 & Above Employee

• PSO

  • Oct 2002 - Jun 2004

  Croydon, United Kingdom