Kalyana Kumar

Operations Consultant/ Program Manager at Cynergy
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Contact Information
Location
Mission, Texas, United States, US
Languages
  • English Native or bilingual proficiency
  • Tamil Professional working proficiency
  • Malay Professional working proficiency
  • Indonesian Professional working proficiency

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5.0

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Pierre Gingras

Over the last 9 years in Teleplan, I have closely worked with Ravi and found him to be a strong leader figure within the company. Not just at the executive level, but Ravi has this ability on all levels, right down to the shop floor where people respect and trust him due to his integrity, empathy and honesty. Not only does Ravi have a very strong understanding of the AMS industry, he also has a very deep and long-standing understanding of the storage business as well as a thorough comprehension of the manufacturing processes that go into producing consumer electronics. His engineering background supports him well in this and it is clear that he combines engineering, operations, supporting roles and management capabilities to very effectively run a major plant operation, but also regional structures.Board . I have the highest respect for Ravi’s abilities and character, which I can only summarize as unique and highly recommend Ravi for any operational or management role in the AMS or manufacturing industry.

Patrick Dicochea

Ravi's reputation as being tough preceded him when I joined the company; he was. And I found him to be fair, tough on processes, he drove accountability and responsibility, which resulted in leading operations to accomplish higher expectations. I enjoyed working with him.

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Credentials

  • ISO 9000 Lead Assessor
    -
  • Six Sigma Black Belt
    -

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Operations Consultant/ Program Manager
      • May 2018 - Present

      Focus on streamlining the structure and changing the entrepreneur-based work culture to one that is more systematic and metrics driven. A financial tracker that is easy for Operations to use and start creating financial forecasts. Dashboards to help manage the Google program. Productivity improvement plans. Improved customer metrics in the Google program, such as TAT, WIP Aging, Yields and customer score card. Improved customer relationship has resulted in the award of the latest Google phones refurbishing process as well as a “relocation” of an existing Google phone refurbishment process to Cynergy. Show less

    • Sporting Goods Manufacturing
    • 1 - 100 Employee
    • Principal
      • Jan 2017 - Present
    • United States
    • 1 - 100 Employee
    • Operations V.P.
      • Aug 2017 - Apr 2018
    • Netherlands
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Vice President of Operations, North America
      • Aug 2010 - Mar 2017

      After 4 years with Teleplan International, I was promoted by the new COO to a senior leadership role in managing our 2 Mexican sites in Reynosa and Mexicali.In 2015, I was also given the responsibility of managing our sites in Dallas and Harrisburg, besides the 2 Mexican sites. The initial move was in recognition of turning around the Reynosa site while the 2015 move was primarily focused on turning around the Dallas site and help nurture the excellent young talent we had in the Harrisburg site.We captured several new programs including major multi-million dollar wins with Blackberry and T-Mobile in Reynosa and AT&T and Amazon in Dallas and Harrisburg.I spear headed the company's move into the Mobile re-manufacturing arena, focusing on reclamation of materials, thus helping drive down the cost of business and increasing profitability.My focus during this time was also on strategic planning, operations management, change management and leadership recognition.In summary, my role was to be responsible for the regional Operations of the company in North America, with 4 sites, located in Reynosa, Dallas, Harrisburg and Mexicali. The revenue was in the $100M range. The sites are responsible for the refurbishment and fulfillment of various consumer products such as printers, desktop computers, laptops, tablets, set top boxes, cell phones, displays and motherboards. Responsibilities include Finance, Supply Chain Management, Engineering, HR, Quality and Security. Show less

    • General Manager
      • Feb 2009 - Aug 2010

      Restored integrity and honesty to the site. Removed quite a few individuals who had "let the site down". Made the site profitable again, with revenues in the $35M range and 10% EBITDA. Groomed young talent who took on bigger roles within the company.

    • Business Unit Manager
      • Jun 2006 - Jul 2008

      Teleplan International is one of the top suppliers of high-tech after-market services and provides total life-cycle care solutions for the world of Computers, Communications and Consumer Electronics. Specifically, they are a global provider of after-sales services for IT and telecommunications industries. I started with Teleplan in Penang on their Seagate Hard Disk Drive refurbishment program. This was a program that was struggling operationally and financially and I was head hunted from Jabil in Reynosa, Mexico to restore its health. The program was focused on the "Back End Test" and "Clean room" operations. Within 3 months, the program was delivering all the customer metrics and became one of the company's top financial performers as well. I focused on a structured yield management system, materials usage analysis/ consumption/ reconciliation and created a strong management team, all of which contributed to a very strong and vibrant program. In 2007, we were awarded Seagate's "Best Suppler" award. Show less

Education

  • Swinburne Institute of Technology
    Electrical and Electronics Engineering
    1982 - 1987

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